Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jose Nava

Plant City,FL

Summary

Resourceful team member skilled in adapting to dynamic environments and managing diverse tasks. Strong analytical and technical expertise drive success in data-driven settings. Proven track record of exceeding expectations independently and collaboratively, with a focus on delivering exceptional customer experiences. Committed to continuous professional growth and contributing to organizational goals.

Overview

2
2
years of professional experience

Work History

Team Member

McDonald's Restaurant
Plant City, Florida
05.2025 - Current
  • Greeted customers upon entry, fostering positive first impressions.
  • Operated cash registers efficiently to process customer payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Developed strong customer relationships through exceptional service and engagement.
  • Built collaborative relationships with peers and upper management to enhance teamwork.
  • Addressed specific customer needs, tailoring responses to individual requests.
  • Sought opportunities to exceed job requirements, driving improved service outcomes.
  • Learned tasks quickly to enhance performance and operational efficiency.

Brand Representative

Hollister.Co
Lakeland, FL
05.2023 - 12.2024
  • Orchestrated promotional events by managing setup, teardown, and customer interactions.
  • Collaborated with sales teams to ensure alignment of marketing strategies with objectives.
  • Demonstrated professionalism while engaging closely with leadership and customers alike.
  • Applied effective selling techniques to connect with customers and address their needs.
  • Assisted in selecting merchandise based on guest preferences for improved satisfaction.
  • Evaluated non-sale metrics from events to refine future promotional strategies.
  • Guided customers in personalizing product usage for enhanced outcomes.
  • Observed crowd behavior to pinpoint prospects and leverage sales opportunities.

Education

High School Diploma -

Plant City Highschool
Plant City, FL
05-2025

Skills

  • Customer engagement strategies
  • Event logistics planning
  • Sales approach development
  • Retail operational efficiency
  • Teamwork and collaboration skills
  • Cash handling proficiency
  • Conflict management skills
  • Strong professional ethics
  • Bilingual in Spanish language skills
  • Courteous and approachable demeanor

References

References available upon request.

Timeline

Team Member

McDonald's Restaurant
05.2025 - Current

Brand Representative

Hollister.Co
05.2023 - 12.2024

High School Diploma -

Plant City Highschool

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