Jose Nunez
Alexandria,KY
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. . Stays calm under pressure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Representative
Northern Kentucky Auto Sales
Cold Spring, KY
10.2022 - Current
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Maintained current knowledge of evolving changes in marketplace.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Became Top Salesman For the Month First 2 Months of Switching to Sales
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Server/Carry Out Specialist
Cheddars Scratch Kitchen
Florence, KY
10.2019 - Current
- Self-motivated, with strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to learn quickly and adapt to new situations.
- Explained menu items and suggested appropriate options for food allergy concerns
- Handle Customer Carry-Out Complaints
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Processed orders and sent to kitchen employees for preparation
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Checked guests' identification before serving alcoholic beverages
- Worked with POS system to place orders, manage bills, and handle complimentary items
Lot Technician Manager
Northern Kentucky Auto Sales
Cold Spring, KY
11.2021 - 10.2022
- Wiped down and polished interior and exterior surfaces.
- Maintained records of cleaning activities.
- Checked and replaced windshield wipers on vehicles and equipment.
- Parked and retrieved cars according to customer needs.
- Polished windows and mirrors of vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Directed traffic and monitored parking areas to maintain safety and order.
- Analyzed company processes to determine outsourcing feasibility.
- Managed 2 Lot Technicians at Once with Over 100 Cars in Inventory
- Created Schedules
- Oversee Processes Put In Place In Order For Cars To Reach Advertisement Stage
- Wrote Descriptions on all vehicles
- Photographed Vehicles
Education
High School Diploma -
Lloyd High School
Erlanger, KY05.2020
No Degree - Equine Business And Sales
Midway University
Midway, KYSkills
- Product Promotion
- Customer Retention Abilities
- Product and Service Knowledge
- Problem-Solving Strengths
- Staff Training
- Customer Relations
- Reading Comprehension
- Online Chat
- Consulting with Customers
- Microsoft PowerPoint
- Quotas and Goals
- Social Media Marketing
Languages
Spanish
Native or Bilingual
Horse Racing
I own thoroughbred race horses. I've been in the industry since I was a kid and bought my first horse back in 2020. I had enrolled In College as a Equine Business and Sales Degree Major at Midway University before deciding College was not necessary for where I wanted to go in life.
Timeline
Sales Representative
Northern Kentucky Auto Sales
10.2022 - Current
Lot Technician Manager
Northern Kentucky Auto Sales
11.2021 - 10.2022
Server/Carry Out Specialist
Cheddars Scratch Kitchen
10.2019 - Current
High School Diploma -
Lloyd High School
No Degree - Equine Business And Sales
Midway University
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