Jose Olivas
Coachella,CA
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
4
4
years of professional experience
Work History
Automotive Technician
Walmart
La Quinta, California
04.2023 - Current
- Adjusted headlights for proper alignment per customer request.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Inspected vehicle engines and other components to identify potential issues.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Operated a variety of shop equipment safely and efficiently.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Performed drive ability tests on vehicles after repairs were completed.
- Attended technical training courses when available to increase knowledge base.
- Adhered strictly to company policies concerning quality control standards.
- Maintained a clean working environment at all times.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Retail Sales Associate
Tower market
08.2021 - 09.2022
- Organized displays to attract customers and promote sales.
- Greeted customers upon entering the store and provided assistance.
- Promoted special offers and discounts to encourage additional purchases.
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Kept informed about new products arriving at the store on a regular basis.
- Assisted in training new employees on proper use of equipment and safety protocols.
- Processed returned merchandise according to company policies.
- Handled customer complaints in a professional manner.
- Demonstrated product features to customers.
- Inspected purchased items for defects before handing them over to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Tracked inventory levels throughout the day and restocked items as needed.
- Participated in team meetings and training sessions.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Offered suggestions for additional items that may be of interest to customers.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Stocked shelves with merchandise according to company standards.
- Operated point-of-sale systems accurately to process payments from customers.
Education
High School Diploma -
Coachella Valley High-school
Coachella, CA05-2020
Skills
- Engine performance testing
- Brake system inspection
- Automotive troubleshooting
- Parts replacement
- Routine maintenance
- Customer service
- Safety procedures
- Team collaboration
- Attention to detail
- Problem solving
- Able to lift 300 lbs
Timeline
Automotive Technician
Walmart
04.2023 - Current
Retail Sales Associate
Tower market
08.2021 - 09.2022
High School Diploma -
Coachella Valley High-school