Jose Olivas
El Paso,TX
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Certified Pharmacy Technician
University Medical Center
Fabens, Texas
05.2025 - Current
- Assisted pharmacists in preparing and dispensing medications to patients.
- Maintained accurate medication inventory and organized storage areas effectively.
- Educated patients on proper medication usage and answered basic inquiries.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Established and updated patient profiles, medications and insurance details.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Shift Manager
McDonald's
El Paso, Texas
05.2020 - 09.2025
- Supervised team members during busy shifts to maintain service quality.
- Managed inventory levels and ordered supplies as needed for operations.
- Trained new employees on procedures and customer service standards.
- Addressed customer complaints promptly to enhance satisfaction and loyalty.
- Coordinated staff schedules to optimize coverage during peak hours.
- Ensured compliance with health and safety regulations in food preparation areas.
- Managed daily cash intake by counting out registers and tabulating profits.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Education
Certified Pharmacy Technician - Pharmacy Technician
Pima Medical Institute
El Paso, Texas 07.2024 - 04.2025
Eastlake High School
El Paso, TexasSkills
- Preparation techniques
- Medication dispensing
- Inventory management
- Patient education
- Customer service
- Team supervision
- Compliance monitoring
- Staff training
- Problem solving
- Attention to detail
- Medication preparation
- Workflow optimization
- Point of sale systems proficiency
- FDA compliance
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- CPR Certification
- OSHA Certification
- HIPAA Certification
- Sterile Compounding Certified
- IV Certified
Timeline
Certified Pharmacy Technician
University Medical Center
05.2025 - Current
Certified Pharmacy Technician - Pharmacy Technician
Pima Medical Institute
07.2024 - 04.2025
Shift Manager
McDonald's
05.2020 - 09.2025
Eastlake High School