Jose Ortiz
Bronxville,NY
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon
New Windsor, NY
07.2024 - 09.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
Warehouse Assistant
Amazon
New Windsor, NY
01.2024 - 07.2024
- Received and processed incoming orders, ensuring accuracy of information.
- Verified stock inventory levels and maintained records of items shipped and received.
- Packed goods for shipment, including labeling boxes and preparing shipping documents.
- Organized warehouse racks to ensure efficient storage of goods.
- Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
- Used hand pallet truck to transport heavy material within the facility.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Assisted with unloading trucks using appropriate equipment as needed.
- Collaborated with other departments to coordinate product delivery schedules.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
Deli Clerk
Rocky's Millwood Deli
Ossining, NY
10.2015 - 06.2020
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Offered suggestions for additional items that would complement customer's order selections.
- Inspected labels on deli products to verify accuracy of pricing.
Education
High School Diploma -
PathStones
Reading, PA06-2016
Skills
- Goods Transport
- Quality Assurance
- Cargo Handling
- Package scanning
- Vehicle Maintenance
- Dispatch Communication
- GPS Navigation
- Commercial driving
- Delivery logging
- GPS and route planning
- Pre-Trip and Post-Trip Inspections
- Vehicle Cleaning and Maintenance
- Excellent sense of direction
- Responsible driver
- Teamwork and Collaboration
- Logistics knowledge
- Roads and highways knowledge
- Pallet jack and hand truck operation
- Loading and unloading
- Defensive Driving
- Valid Driver's License
- Lifts up to [50] pounds
Languages
Spanish
Elementary
Timeline
Delivery Driver
Amazon
07.2024 - 09.2024
Warehouse Assistant
Amazon
01.2024 - 07.2024
Deli Clerk
Rocky's Millwood Deli
10.2015 - 06.2020
High School Diploma -
PathStones