Jose Ortiz
The Home Depot Inc
Deltona,FL
17
years of professional experience
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction.
Work History
Pro XM
17 Years 3 Months- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained and mentored new employees.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Oversaw team of 12 employees.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 3 days per week by counting registers, making deposits and storing and filing all daily paperwork.
- Counted out cash drawers and balanced totals.
- Tracked and prioritized work orders to meet daily production requirements
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma
Skills
Quality assurance
Team Player
Energetic nature
Multi-tasking strength
Time management
Merchandising
Hard-working mindset
Dependable and Responsible
Timeline
Pro XM
The Home Depot Inc
06.2009 - CurrentRead More
Adlai E Stevenson H S
High School Diploma
Read More