Jose Osornio
Salt Lake City,UT
Overview
15
15
years of professional experience
Work History
Front Desk Agent
Comfort Inn & Suites
Salt Lake City, UT
05.2025 - Current
- Greeted guests warmly and efficiently managed check-in and check-out processes.
- Answered inquiries regarding hotel services, local attractions, and reservations.
- Maintained accurate records of guest accounts and processed payments promptly.
- Collaborated with housekeeping to ensure room readiness and cleanliness standards were met.
Sales Supervisor
Nutrition Zone Usa
Laguna Niguel, CA
04.2021 - 12.2024
- Led daily sales operations, ensuring team adherence to company policies and procedures.
- Trained and mentored new sales associates, fostering a collaborative team environment.
- Coordinated promotional events, enhancing customer engagement and driving sales growth.
- Monitored sales goals, providing feedback and support to team members for improvement.
Car Rental Agent
Irvine BMW
11.2016 - 09.2020
- Managed vehicle inventory and ensured optimal fleet availability for customer rentals.
- Assisted customers with rental agreements, providing detailed information on vehicle options and policies.
- Streamlined check-in and check-out processes, enhancing overall customer satisfaction and efficiency.
- Coordinated vehicle maintenance schedules to ensure all rentals met safety and quality standards consistently.
Automotive Sales Consultant
Kia Motors
San Juan Capistrano, CA
05.2014 - 11.2016
- Developed strong customer relationships to enhance loyalty and repeat business.
- Delivered engaging product demonstrations to showcase vehicle performance and technology.
- Guided clients through vehicle selection, financing options, and product features.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Warehouse Inventory Clerk
Tilly’s Clothing
Irvine, CA
06.2011 - 04.2014
- Managed inventory tracking using warehouse management software to ensure accurate stock levels.
- Conducted regular audits of inventory to identify discrepancies and improve accuracy.
- Received and processed incoming shipments, verifying quantities against purchase orders.
- Assisted in maintaining organization of storage areas for efficient access and retrieval of items.
Education
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA06.2013
Skills
- Customer service
- Problem-solving skills
- Cash handling
- Hospitality services
- Guest relations
- Listening skills
- Fluent in english and spanish
Timeline
Front Desk Agent
Comfort Inn & Suites
05.2025 - Current
Sales Supervisor
Nutrition Zone Usa
04.2021 - 12.2024
Car Rental Agent
Irvine BMW
11.2016 - 09.2020
Automotive Sales Consultant
Kia Motors
05.2014 - 11.2016
Warehouse Inventory Clerk
Tilly’s Clothing
06.2011 - 04.2014
High School Diploma -
Capistrano Valley High School