JOSE PAUCAR
New York,NY
Summary
Dedicated and experienced hospitality professional with a proven track record in delivering exceptional customer service and enhancing guest experiences. Skilled in managing operations, coordinating team efforts, and maintaining high standards of cleanliness and efficiency. Demonstrates strong problem-solving abilities, effective communication, and a commitment to exceeding guest expectations.
Overview
3
3
years of professional experience
Work History
Server Assistant
Le Bernardin
09.2022 - 07.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Team Leader, COVID-19 PCR Testing Site
CTS MOBILE TESTING
11.2021 - 12.2021
- Managed inventory of essential supplies to prevent shortages, maintaining smooth operation of the testing site.
- Established strong relationships with public health agencies for better coordination during emergency situations or surges in demand for COVID-19 PCR tests.
- Demonstrated strong leadership skills in guiding a diverse team of healthcare professionals towards achieving operational excellence at the COVID-19 PCR testing site.
- Handled sensitive patient information with utmost care, ensuring strict compliance with privacy and data protection guidelines.
Lifeguard Manager
Kalahari Resorts Sandusky
05.2021 - 11.2021
- Streamlined facility operations by establishing clear communication channels between staff members.
- Scheduled, coordinated and conducted in-service training for 15+ lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
Education
MBA - Business Administration And Management
Universidad Internacional De La Rioja
La Rioja, SpainBachelor of Science - Business Management
Universidad Catolica Santiago De Guayaquil
Guayaquil, Ecuador11.2021
Languages
Spanish
Native or Bilingual
French
Native or Bilingual
Portuguese
Professional Working
English
Professional Working
Timeline
Server Assistant
Le Bernardin
09.2022 - 07.2024
Team Leader, COVID-19 PCR Testing Site
CTS MOBILE TESTING
11.2021 - 12.2021
Lifeguard Manager
Kalahari Resorts Sandusky
05.2021 - 11.2021
MBA - Business Administration And Management
Universidad Internacional De La Rioja
Bachelor of Science - Business Management
Universidad Catolica Santiago De Guayaquil
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