Angel Montoya
Houston,PA
Summary
Demonstrates adaptability in diverse situations through diligent effort, analytical thinking, and commitment to excellence.
Overview
1
1
year of professional experience
Work History
Server Assistant
Rainbow Lodge
Houston, Texas
11.2023 - 01.2025
- Followed health code standards while handling food and beverage items.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Resolved customer complaints swiftly and professionally when needed.
- Responded promptly to requests from servers or other staff members.
- Checked in with customers throughout their meal to ensure satisfaction.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Collaborated with team members to achieve daily goals within specified time frame.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Assisted in training new server assistants on job responsibilities and procedures.
- Delivered exceptional customer service through friendly interactions with guests.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Participated in weekly meetings with management team to discuss operational goals.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Set up tables and chairs for parties and large groups.
- Cleared dishes after courses for prompt table maintenance.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
Education
High School Diploma -
Heights High School
Houston, TX06-2024
Skills
- Team collaboration
- Customer service
- Food safety
- Time management
- Conflict resolution
- Cash handling
- Effective communication
- Friendly, positive attitude
- Employee training
- Teamwork and collaboration
- Computer skills
- Multitasking
- Communication
- Problem-solving
- Calm under pressure
- Leadership
- Critical thinking
Affiliations
- Fitness
- Art
- Music
- Self Development
- Family and Friends
Languages
English
Professional
Spanish
Professional
Timeline
Server Assistant
Rainbow Lodge
11.2023 - 01.2025
High School Diploma -
Heights High School