Jose Perez
Henderson,NV
Summary
Driven Busser with 3 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Food Runner/Restaurant Busser
El Luchador
05.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Trained new staff in bussing and cleaning procedures.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Provided attentive service and proactively assessed guest needs.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Server
Mariscos Mariachi
10.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Busser
Casa Tlaquepaque
04.2021 - 09.2021
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Quality Control Inspector
Quality Corrections & Inspections
01.2021 - 03.2021
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
Painter's Assistant
ADPJ Body Shop
06.2020 - 01.2021
- Demonstrated knowledge of workplace safety principles and practices.
- Cleaned job site after project completion, removing tape, and tarps and inspecting for drips or inconsistencies in paint application.
- Followed painter's directions for product application and site cleanup.
- Worked with water and oil-based paints and trained on removal of unwanted or splattered paints.
Education
High School Diploma -
COBAEM
Michoacan Mexico06.2018
Skills
- Guest Satisfaction
- Professional Relationships
- Strong Client Relations
- Table Bussing
Timeline
Food Runner/Restaurant Busser
El Luchador
05.2023 - Current
Server
Mariscos Mariachi
10.2021 - 05.2023
Restaurant Busser
Casa Tlaquepaque
04.2021 - 09.2021
Quality Control Inspector
Quality Corrections & Inspections
01.2021 - 03.2021
Painter's Assistant
ADPJ Body Shop
06.2020 - 01.2021
High School Diploma -
COBAEM
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