Keegan Fleming
Melissa,TX
Summary
Dedicated and diligent professional with an unwaving commitment and strong work ethic. Striving for excellence in all tasks, consistently demonstrating accountability by taking ownership of responsibilities. Recognized for trustworthiness and ability to foster a positive work environment for colleagues. Possess over 10 years of experience at family business owned by My Mom, gaining extensive expertise in customer service and the ability to thrive in any situation. A team player who excels in group settings, confident in being a valuable addition to any team.
Overview
10
10
years of professional experience
Work History
Food Runner/Restaurant Busser
The Yard
04.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Assistant Manager
Lolas Local Market
09.2015 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Porter Junior Mechanic
Provision Automotive
06.2023 - 11.2023
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Promoted positive work atmosphere through effective communication with team members across various departments
- Completed oil changes, alignments, and light duties around shop.
Education
High School Diploma -
Melissa High School
Melissa, TX06.2024
Skills
- Strong teamwork
- Sense of urgency
- Cleaning and sanitizing
- Hospitality service expertise
- Guest service
- Janitorial duties
- Hand tool expertise
- Reliability and punctuality
- Running errands
- Building upkeep
- Critical Thinking
- Multitasking Abilities
- Reporting and documenting
- Customer service and satisfaction
- Business development understanding
- Customer Relations
- Problem-solving abilities
- Professionalism
- Automotive knowledge on brakes and suspension
Hobbies and Interests
I am really big into the car world. I go to a lot of events and have met a ton of big people in the scene as well. I like to work towards my passion and do anything I can to support it.
Timeline
Porter Junior Mechanic
Provision Automotive
06.2023 - 11.2023
Food Runner/Restaurant Busser
The Yard
04.2022 - Current
Assistant Manager
Lolas Local Market
09.2015 - Current
High School Diploma -
Melissa High School
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