Jose Perez
Houston,TX
Summary
A dynamic professional in the service industry who prioritizes quality and teamwork while thriving in fast-paced environments and is focused on high standards and exceptional customer experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waiter
Los Tios Mexican Restaurant
01.2025 - Current
- Assisted in multiple roles including Expo, Runner, To-go, and Host during low-staff shifts
- Managed 5+ tables efficiently, maintaining high service quality throughout shifts.
- Advocated for guest needs by verifying that all specialized nutritional requests were carefully prepared and presented by the BOH team
- Managed responsible alcohol service and addressed behavioral concerns to ensure a safe and welcoming environment for all guests
- Executed opening and closing procedures, optimizing workflow across shifts to maintain high service standards and team efficiency.
Waiter
Lupe Tortilla
02.2024 - 12.2024
- Encouraged repeat visits through proactive guest engagement and sales parings respective to menu items
- Maintained cleanliness and organization of dining section, including sweeping and bussing as needed to turn around tables
- Supported promotional events by actively participating in setup and execution, boosting customer engagement.
- Uphold a well-groomed and well-dressed appearance to brace the restaurants professionalism
Cashier, Retail Associate
Sun & Ski Sports
07.2023 - 01.2024
- Managed inventory restocking and shelf cleaning during shifts, with items ranging from clothing to bike equipment weighing up to 70 pounds
- Greeted and informed customers of products, fostering positive store experiences
- Monitored customer traffic and proactively addressed potential issues.
Education
High School Diploma -
Spring Woods High School
Houston, TX05-2024
Skills
- Effective team engagement
- Consistent reliability
- Skilled in prioritizing concurrent responsibilities
- Customer engagement
- Feedback implementation
- Steady perseverance
Certification
- Texas Food Handler
- Texas Alcoholic Beverage Commission
Timeline
Waiter
Los Tios Mexican Restaurant
01.2025 - Current
Waiter
Lupe Tortilla
02.2024 - 12.2024
Cashier, Retail Associate
Sun & Ski Sports
07.2023 - 01.2024
High School Diploma -
Spring Woods High School