Jose Pinelli
Queens,NY
Summary
To obtain an entry-level position in a fast paced and accomplished company, where I could be a valuable asset. I would like to utilize my skills and contribute to the growth of the company at the same time contributing to my own personal growth in a working environment that is creative and productive.
Overview
11
11
years of professional experience
Work History
Server
Cloud Nine Charters
04.2023 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Ihop
01.2021 - 02.2024
- Demonstrated hospitality and customer service while greeting tables
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Processed orders and payments using POS system terminals and registers
Server
Denny's
01.2017 - 01.2024
- Demonstrated hospitality and customer service while greeting tables
- Worked in fast-paced environment, handled multiple priorities and learned new procedures
- Processed orders and payments using POS system terminals and registers
Shift Supervisor
Kimchi Grill
01.2015 - 01.2017
- Prevented accidents with consistent safety leadership, removing hazards and encouraging safe behaviors
- Controlled costs, consistently tracking food and supply usage and minimizing waste
- Managed shift records, producing timely reports to keep management up-to-date
- Counted drawers and followed proper daily cash handling procedures
Food Expeditor
Ihop
07.2013 - 10.2013
- Helped kitchen and servers maintain smooth flow of orders
- Received order tickets from servers and communicated needs to chef
- Verified correct preparation and prioritization of customers' orders
- Transferred important information between kitchen and wait staff
Education
LaGuardia Community College
Long Island City, NYHigh School Diploma -
Voyages Preparatory High School
Elmhurst, NY01.2012
Skills
- Customer Service
- Safe Food Handling
- Point of Sale Systems
- Positive and Professional
- Strong Work Ethic
- Quality Control
Timeline
Server
Cloud Nine Charters
04.2023 - 09.2024
Server
Ihop
01.2021 - 02.2024
Server
Denny's
01.2017 - 01.2024
Shift Supervisor
Kimchi Grill
01.2015 - 01.2017
Food Expeditor
Ihop
07.2013 - 10.2013
High School Diploma -
Voyages Preparatory High School
LaGuardia Community College
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