Jose Ramirez Bonilla

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Formulated policies and procedures to streamline operations.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Safelite Technician responsibility of Repairing or Installing windshields. Techs would also have responsibility of having all bays clean and swept. Repairs also had variances of detailed steps that are crucial to the repair process, Pre inspections where always a must assuring viechles of prior damage before having inshop/mobile techs repair repairable rock chip(s). Installment process was a bit more processed before actually installing curtain windshield(s). Pre- inspection of the glass making curtain that windshield(s) is clear of scratches, chips, distortions, and of course correct invoice numbers and work orders always matched for corresponding viechle(s). Post inspections where also a must in verifying vehicle is in safe condition and of course great driving conditions. Customer service was a must in making sure customer was satisfied in repair/installment. Customers would more than often leave great reviews on how great and efficient in repairs/instals. And most of time pay always was based on customer relations and technician service.

• Developed strong relationships with external vendors to secure cost-effective and high-quality instructional materials.
• Cultivated a culture of continuous learning across multiple office locations, encouraging employees to pursue professional development opportunities actively.
• Improved staff retention rates by creating engaging and informative training sessions.
• Collaborated with cross-functional teams to customize training materials for various departments.
• Established clear performance metrics and tracking systems to assess the impact of ongoing training efforts consistently.
• Identified areas for improvement within the organization, designing actionable solutions through targeted training initiatives.
• Provided coaching and mentoring to aspiring managers, fostering a supportive learning environment.
• Implemented a comprehensive train-the-trainer program, further expanding in-house expertise and capabilities.
• Streamlined onboarding process for new hires, accelerating their integration into the company culture.
• Managed new employee orientation training process for more than Number employees each year.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Trained staff during demonstrations, meetings, conferences, and workshops.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Trained new hires to perform cross-training exercises with experienced workers.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Created in-depth training manual for all employees.
• Tested all training software and hardware prior to commencing training programs.
• Coordinated and prioritized required training courses for Type employees.
• Delivered new employee onboarding and training sessions via Software.

• Followed routine maintenance checklist.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Followed safety precautions to avoid personal injury and provide safe work environment.
• Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Increased team productivity through effective communication and collaboration on maintenance tasks.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.