Hi, I’m
Jose Rayas
Katy,TX
Summary
Adept at reducing downtime and enhancing system efficiency, I leveraged my troubleshooting abilities and user training skills at Nabors Drilling Solutions and other leading companies. By implementing advanced technologies, I ensured seamless technical support and fostered a culture of continuous improvement, significantly impacting operational success.
Overview
23
years of professional experience
Work History
Nabors Drilling Solutions
Support Technician
06.2021 - 12.2024
Job overview
- Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs..
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
Canrig Drilling Technology Ltd.
Senior Technical Trainer
06.2011 - 05.2020
Job overview
- Collaborated with subject matter experts to ensure accuracy and relevancy of all training materials developed.
- Facilitated cross-functional collaborations by conducting regular workshops, fostering a culture of continuous learning and improvement.
- Managed scheduling logistics for multiple concurrent training events, ensuring seamless delivery without conflicts or delays.
- Evaluated trainee performance through assessments, identifying areas for further development and adjusting content accordingly.
Epoch Well Servises
Senior Instrumentation Technician
08.2001 - 11.2011
Job overview
- Strengthened relationships with vendors to negotiate favorable pricing on replacement parts or services when needed.
- Enhanced system efficiency by implementing advanced instrumentation and control technologies.
- Reduced downtime by performing timely maintenance and calibration of instrumentation equipment.
- Ensured accuracy in measurements by maintaining proper calibration of instruments according to established schedules and guidelines.
Education
Houghson, Hughson, CA
GED
05-1993
Skills
- Troubleshooting abilities
- Remote support
- Technical support
- Troubleshooting skills
- User training
Languages
Spanish
Native or Bilingual
Timeline
Support Technician
Nabors Drilling Solutions
06.2021 - 12.2024
Senior Technical Trainer
Canrig Drilling Technology Ltd.
06.2011 - 05.2020
Senior Instrumentation Technician
Epoch Well Servises
08.2001 - 11.2011
Houghson
GED
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