Jose Resendez Perez

Working under different Enviroments such as FTC, SEC, HIPPA, GCG, CMX.

Provide the best customer service on calls

Maintain a 90% QA score

Learn to Multitask on different Monitors

Team Lead in the Call Center

• Utilize a POS system and scanner to enter guess items
• Keep store stocks and recover at all times
• Provide outstanding guest experiences even with difficult customers
• Responsible for cash handling, as well as closing and opening drawers from beginning and end of shift
• Customer assistant at all times.

-Operate the Application by Picking up and Delivering the Food to Customer

• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Team Leader in the Store
• Cleaned and Sanitized the Kitchen/ Check Temps
• Prepped and stocked food

• Utilize a POS system to enter guest items
• Demonstrate exceptional customer service by delivering my best guest experience
• Provide quality food, excellent service, and a clean restaurant for our guests by performing workstations
• Responsible for cash handling, also closing and opening registers drawers at the beginning and end of each shift.

• Package and Wrap upcoming orders from other stores
• Unload and load Semi-Trucks during mornings or evenings
• Stock the warehouse with Delivered pallets and maintain the warehouse clean
• Pallet jack and forklift experience.