Brian Avalos
Garland,Texas
Summary
Graduated from high school, Have my hvac license Dynamic Customer Service Representative with proven expertise at Tom Thumb Food Stores, excelling in complaint resolution and effective communication. Bilingual and knowledgeable about products, I enhanced customer satisfaction through strategic collaboration and informed recommendations, consistently achieving high service standards. Skilled in handling inquiries and adept at managing heavy equipment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Tom Thumb Food Stores
12.2024 - Current
- Assisted customers with inquiries, providing timely and accurate information.
- Handled customer complaints, ensuring resolution and satisfaction.
- Supported team in maintaining high service standards through effective communication.
- Learned company products and services to provide informed recommendations.
- Collaborated with colleagues to enhance customer experience strategies.
Education
High School Diploma -
Naaman Forest High School
Garland, TXUniversal Hvac Technician -
Tech Zone
Irving, TXSkills
Customer inquiry resolution
Bilingual
pick up heavy equipment
Complaint handling
Effective communication
Product knowledge
Accomplishments
My accomplishments are that i graduated from high school and finished trade school in the same year,i learned Spanish and now fluent, and i build houses
Certification
High School diploma
Universal Hvac license
Additional Information
I’m a hard worker ready to learn and help with and possibly position i can have.
Timeline
Customer Service Representative
Tom Thumb Food Stores
12.2024 - Current
High School Diploma -
Naaman Forest High School
Universal Hvac Technician -
Tech Zone