Jose Reyes
Houston,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Customer Service
Immunogenomics
Houston, TX
02.2022 - Current
- Answers incoming phone calls
- Assist patients with their customer support needs regarding COVID sample results and/or updating the patient’s profile
Cashier
Taco Bell
Houston, TX
08.2021 - 02.2022
- Performed cashier and drive through duties
- Ensured store was stocked with the right supplies
- Assisted customers with menu options
- Assisted customers with questions or concerns about food allergies
Cashier
Airport Restaurant - OTG
Houston, TX
01.2020 - 08.2021
- Performed cashier duties
- Ensured store was fully stocked
- Ensured food was dated correctly; nothing is close to expiration
- Assisted customers to their gates by giving them direction around the airport
- Answered questions about restaurants and other places to eat in the airport
Education
High School Diploma - Hospitality and Tourism
Spring Woods High School
Skills
- Cash Handling / Cashiering
- Customer Service
- Food Service
- Food Safety
- Cleaning Experience
- Active Listening
- Calm and Professional Under Pressure
- Spanish Interpreting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service
Immunogenomics
02.2022 - Current
Cashier
Taco Bell
08.2021 - 02.2022
Cashier
Airport Restaurant - OTG
01.2020 - 08.2021
High School Diploma - Hospitality and Tourism
Spring Woods High School