Jose Rivas
Houston,TX
Summary
Bilingual individual with more 10 years' working as a Route Sales Representative for a Uniform Company Organization. Currently studying an associate in Accounting, Determined and experienced in customer service with an enthusiastic personality.
Overview
14
14
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
HOUSTON , Texas
2022.02 - Current
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Displayed products properly at customer sites and according to company specifications and policies.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
Route Service Sales Representative
GORMAN UNIFORM SERVICE
HOUSTON , United States
2013.12 - 2022.02
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Displayed products properly at customer sites and according to company specifications and policies.
- Handled customer concerns and issues effectively by providing alternatives to resolve issues.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Store Manager
Seattles Best Coffe Shop
HOUSTON , United States
2011.02 - 2013.12
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
Associate of Applied Science - Industrial Engineering
UNIVERSIDAD AUTONOMA DEL NORESTE
Torreon, NMSkills
- Excellent Customer Service
- Special Orders
- General Accounting
- Data Collation
- Stakeholder Relations
- Constructive Feedback
- Business Transactions
- Administrative Duties
Additional Information
Computer Skills: MS WORD, Excel, Power Point, Social Media
Work Eligibility: Eligible to work in the U.S. with no restrictions
Languages
English
Spanish
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
2022.02 - Current
Route Service Sales Representative
GORMAN UNIFORM SERVICE
2013.12 - 2022.02
Store Manager
Seattles Best Coffe Shop
2011.02 - 2013.12
Associate of Applied Science - Industrial Engineering
UNIVERSIDAD AUTONOMA DEL NORESTE
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