Jose Rivera
Linden,NJ
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
21
21
years of professional experience
Work History
Supervisor
Continental Terminals
01.2013 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Evaluated employee performance and coached and trained to improve weak areas
- Monitored workflow to improve employee time management and increase productivity
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Maintained compliance with company policies, objectives, and communication goals
- Achieved results by working with staff to meet established targets
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Conducted routine inspections to check quality and compliance with established specifications
Shipping Manager
Ascot Tag And Label Company
03.2003 - 12.2012
- Prepared shipping documents and invoices, processed payments, and fielded client questions
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies
- Pulled, verified, and packaged items for shipment
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
- Divided and categorized cargo received and redirected shipments in response to customer requests
Education
High School Diploma -
Barring High School
Newark, NJ06.1991
Skills
- Order Picking and Processing
- Shipping and Receiving
- Loss Prevention Strategies
- Staff Management
- Inventory Replenishment
- Import and export shipments
- Supervised over 50 workers
Timeline
Supervisor
Continental Terminals
01.2013 - Current
Shipping Manager
Ascot Tag And Label Company
03.2003 - 12.2012
High School Diploma -
Barring High School
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