Jose Rivera
Washington,DC
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
15
15
years of professional experience
Work History
Bartender
Upside on moore
Arlington, VA
11.2024 - Current
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
Server
Del Frisco's Double Eagle
Washington, District Of Columbia
08.2020 - 01.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
Bartender
Watergate Hotel
Washington, District Of Columbia
05.2018 - 10.2020
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
Server
China Chilcano
Washington, District Of Columbia
07.2016 - 12.2018
- Explain the restaurant concept.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Implemented feedback from customers to improve service quality and menu offerings.
Server
Barcelona Wine Bar
Washington, District Of Columbia
04.2013 - 10.2017
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Clyde’s of Gallery Place Chinatown
Washington, DC
08.2010 - 10.2014
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Informed customers of daily specials and signature menu items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Some College (No Degree) - Pharmaceutical Sciences
ACT College - Arlington
Arlington, VASkills
- Guest Engagement
- High-volume dining
- Professional Appearance
- Sales expertise
- Alcohol awareness
- Cash and credit transactions
- Beer and wine recommendations
Timeline
Bartender
Upside on moore
11.2024 - Current
Server
Del Frisco's Double Eagle
08.2020 - 01.2023
Bartender
Watergate Hotel
05.2018 - 10.2020
Server
China Chilcano
07.2016 - 12.2018
Server
Barcelona Wine Bar
04.2013 - 10.2017
Server
Clyde’s of Gallery Place Chinatown
08.2010 - 10.2014
Some College (No Degree) - Pharmaceutical Sciences
ACT College - Arlington