Jose Rocha
Home Depot
Visalia,CA
10
years of professional experience
Work History
Cashier/ Pro Sales
2 Years 5 Months- Processed transactions accurately using point-of-sale systems, ensuring seamless customer service experiences.
- Assisted customers in locating products and provided expert advice on merchandise selection.
- Managed cash register operations, including opening and closing procedures, maintaining accurate cash drawers.
- Trained new cashiers on operational procedures and customer service best practices to enhance team efficiency.
Manager
2 Years 2 Months- Managed daily operations of 14 teams in the Central Valley area, emphasizing safety and customer satisfaction.
- Led a team of 10+ employees, ensuring efficient work execution and adherence to established safety procedures.
- Maintained effective communication with vendors and construction companies, contributing to a seamless construction plan.
- Developed and managed work schedules, utilizing software and calendar systems to track jobs and ensure timely completion.
- Provided regular reports to the regional supervisor, demonstrating accountability and reporting progress.
Tractor Driver
5 Months- Operated heavy machinery and vehicles for construction site clean-up, prioritizing safety and efficiency.
- Utilized machines to prepare and level construction sites, contributing to the smooth progression of projects.
- Conducted regular inspections to ensure proper disposal of materials, emphasizing compliance with safety standards.
Site clean-up member
4 Months- Participated in construction site clean-up, demonstrating physical strength and the ability to work as part of a team.
- Operated vehicles to move trade equipment and hand-loaded waste materials, ensuring proper sorting and disposal.
- Attended daily safety meetings, remaining up-to-date on material waste disposal safety procedures.
Cook/Cashier
4 Years- Managed dine-in and drive-thru orders, providing excellent customer service and maintaining order accuracy.
- Collected payments, counted change, and handled customer inquiries, demonstrating strong customer contact skills.
- Prepared orders under time constraints and served as night-shift security, emphasizing responsibility and reliability.
Education
High School
Skills
Customer service excellence
Work ethic and integrity
Self-driven
Team player
Crisis response
Safe Driver
Cash handling
Patience and empathy
Timeline
Cashier/ Pro Sales
Home Depot
02.2024 - 07.2026Read More
Manager
True Clean
07.2021 - 09.2023Read More
Tractor Driver
True Clean
02.2021 - 07.2021Read More
Site clean-up member
True Clean
09.2020 - 01.2021Read More
Cook/Cashier
BT's
08.2016 - 08.2020Read More
College of Sequoias
Read More
Redwood High School
High School
Read More