JOSE RODRIGUEZ
NEW YORK,NY
Summary
Bartender and bar operations specialist with over 10 years of experience in high-volume hospitality environments. Certified in TIPS and Food Handling, ensuring compliance and safety in service. Achieved a 30% increase in guest satisfaction and service speed within three months. Skilled in cocktail crafting, upselling, and team leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bartender
Il Divino
New York, New York
04.2025 - Current
- Supervised bar operations during shifts, ensuring consistent service quality and guest satisfaction.
- Utilized advanced wine knowledge to guide guests in selecting tastings that enhanced their dining experience.
- Demonstrated knowledge of the restaurant's menu and wine list by accurately describing ingredients and preparation methods for all dishes served.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
BARTENDER
Rosa Mexicano
New York City
01.2022 - 04.2025
- Streamlined bar setup and preparation processes, decreasing setup time by 40% within four months, improving overall service efficiency and speed during high-volume shifts.
- Monitored and maintained bar inventory, reducing waste by 15% in 2 months and optimizing stock levels to support peak service periods.
- Restocked liquor, beer, garnishes, and glassware, organized supplies, and maintained clean, well-stocked stations to facilitate smooth operations during peak hours.
- Lifted 60 lbs and stood for extended periods during peak shifts, contributing to efficient service and enhancing guest satisfaction.
- Operated cash register and processed transactions accurately.
BARTENDER
Asset Restaurant
New York City
01.2018 - 01.2022
- Coordinated with bartenders to set up and break down bars, prepare ingredients, and ensure readiness for high-volume service, supporting efficient operations and exceptional guest experiences.
- Crafted signature cocktails using fresh ingredients and unique flavor combinations.
- Provided exceptional customer service to enhance guest experiences and satisfaction.
- Addressed customer disputes effectively, improving guest satisfaction and fostering a positive atmosphere during peak hours, contributing to 20% increase in repeat customers within 3 months.
BARTENDER
Rare Bar & Grill at the Hilton
New York City
01.2015 - 01.2018
- Crafted unique cocktails and implemented upselling techniques, contributing to 20% increase in bar revenue within three months.
- Coordinated with kitchen and waitstaff to ensure seamless service during peak hours, leading to 35% reduction in order wait times within 2 quarters.
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Managed inventory levels, ensuring sufficient stock of supplies and ingredients.
BARTENDER
La Bottega at The Maritime Hotel
New York City
01.2008 - 01.2014
- Balanced multiple drink orders while ensuring detail and presentation standards.
- Maintained composure and efficiency during high-volume shifts, serving 400+ guests per shift while upholding quality and service standards.
Skills
- Cocktail mixing & recipe creation
- Drink presentation
- Wine selection
- POS operation
- Inventory Management
- Multitasking under pressure
- Problem Solving
- Time Management
- Team Collaboration
- Staff supervision
- Customer service
- Conflict Resolution
Certification
- TIPS Certification
- Food Protection Certificate
Timeline
Bartender
Il Divino
04.2025 - Current
BARTENDER
Rosa Mexicano
01.2022 - 04.2025
BARTENDER
Asset Restaurant
01.2018 - 01.2022
BARTENDER
Rare Bar & Grill at the Hilton
01.2015 - 01.2018
BARTENDER
La Bottega at The Maritime Hotel
01.2008 - 01.2014