Jose Rodriguez
New York
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Community Benefits Specialist
Goddard Riverside Community Center
New York
03.2024 - Current
- Track data associated with support calls, and support homebound older adults.
- Front Desk Reception Coverage Expertise.
- Transported clients to medical appointments and mental health visits to meet basic needs.
- Coordinated food distribution activities for community members in need.
- Trained and supervised new staff and volunteers on food safety and distribution procedures.
- Answered customer questions about program eligibility and maintained an accurate log of deliveries and pantry inventory.
Nourish Bilingual Intake Associate
Common Pantry
The Bronx
09.2023 - 03.2024
- Provide high levels of customer service to clients and assist with various issues, service questions, and general client concerns.
- Conducted intake interviews with clients to assess their needs and eligibility for services.
- Data entry into web-based software, Link2feed.
- Travel to different office locations, NYCHA development houses, and community/outreach centers throughout the four boroughs.
- Assist with reception, filing, and other clerical duties.
- Experienced in working with the senior population.
Package Handler
UPS Warehouse
Manhattan
03.2021 - 03.2023
- Operated conveyor systems to move packages throughout the facility.
- Assisted in training new employees on package handling procedures.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Scanned and sorted packages according to destination and service type, using a handheld scanner.
Education
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York (City), NY06-2023
Associate of Science - Criminal Justice
Bronx Community College
Bronx, NY06-2020
High School Diploma -
High School For Contempoary Arts
The Bronx, NY06-2016
Skills
- Data entry
- Proficient in Microsoft Word, Excel, and PowerPoint
- Case management
- Training staff
- Time management
- Conflict resolution
- Supervision and leadership
Timeline
Community Benefits Specialist
Goddard Riverside Community Center
03.2024 - Current
Nourish Bilingual Intake Associate
Common Pantry
09.2023 - 03.2024
Package Handler
UPS Warehouse
03.2021 - 03.2023
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Associate of Science - Criminal Justice
Bronx Community College
High School Diploma -
High School For Contempoary Arts