Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sandra Carolina Galeano

Queens,USA

Summary

Dedicated Community Health Worker with over 5 years of experience working with diverse community members from various backgrounds and cultures. Able to multitask and efficiently complete assigned responsibilities, including informing and enrolling clients in health and benefit programs, within established timelines. Skilled at working in a team, communicating with team members, following instructions, and maintaining a clean and organized work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Enroll Community Outrech Coordinator Benefits Dep

CommonPoint Queens
04.2023 - 05.2025
  • Conduct in-person and virtual community outreach activities to inform and enroll community members in key programs such as SNAP, Medicare, cash assistance, Fair Fares, among others.
  • Provide individualized guidance to help clients understand and access health and assistance services according to their specific needs.
  • Perform continuous case follow-up, including direct calls through phone banking, to ensure service continuity and successful enrollment processes.
  • Collaborate closely with Unite Us through Public Health Solutions to manage referrals and connect clients with multiple essential services.
  • Actively participate in and collaborate on the creation, coordination, and execution of health events and resource fairs in partnership with various community partners, including nonprofit organizations, local coalitions, and public agencies, with the goal of bringing health resources, medical insurance, and other essential services closer to underserved communities.
  • Strengthen relationships with residents and community leaders to increase trust in support systems and public benefit programs.
  • Record and analyze outreach and enrollment data using qualitative and quantitative methods.
  • Support recruitment and training of volunteers for the Benefits Department.
  • Represent the department in two strategic coalitions: ECP and ELMCOR, participating in the organization of joint events and coordinated outreach efforts.

Community Ambassador

CommonPoint Queens
04.2022 - 01.2023
  • Build strong relationships with community members in order to encourage safety Covid-19 practices; vaccines.
  • Engage community members in the safety content of Covid-19 vaccines through a variety of activities, including, tabling, canvassing, phone banking, town halls, teach-ins, and other types of online and on-site events.
  • Participate in training and professional development opportunities.
  • Built strong relationships with other community organizations for future collaborations.
  • Provide logistical and administrative support before, during, and after community meetings with volunteers, staff, and community members related to this educational campaign.
  • Maintain relevant messaging strategies in the community through social media.
  • Coordinate outreach to reach community members, including to individuals, congregations, community agencies, businesses, etc.
  • Coordinate presentations regarding the vaccine in all appropriate forms: in-person meetings (following Covid-19 safety guidelines), zoom meetings, Facebook Live, other social media platforms, etc.
  • Support individuals in accessing the vaccine and other relevant health care supports where necessary (e.g. navigating a website enrollment to get the vaccine, getting transportation to a vaccine clinic, getting information to Covid-19 testing sites, etc.).
  • Conduct outreach, coordinate and execute training for volunteers and constituents as needed.
  • Managed thousands of inflow and outflow of materials such as flyers about testing sites and vaccines, masks, and hand sanitizers, among others.
  • Submit daily, weekly, and monthly reports to my supervisor on time using google sheets, google drive, and Excel.

Administrative Assistant

CREM
12.2016 - 10.2019
  • Managed the resources department of the company to promote it among the east community of low income.
  • Promoted out-of-pocket training and courses that permitted them to learn multiple educative areas.
  • Conducted multiple outreach programs and events to spread awareness about the programs.
  • Conducted informative activities for community members to educate them on the resources the library provided.
  • Distributed information at community events to encourage community members to participate in the programs.
  • Constantly commuted to multiple neighborhoods to promote educational programs.
  • Planned events and strategies to engage the community with free resources the center provided.

Education

Bachelor - Human Resources Administration

SENA Institute
01.2006

Skills

  • Relationship building
  • Data entry
  • Multitasking and organization
  • Work Planning and Prioritization
  • Salesforce
  • Google drive
  • Fluent Spanish
  • Fast learner
  • Communication skills
  • Interact with multiple people
  • Proficient in English

Certification

  • Diploma in Psychological First Aid for Migrants, Refugees, and Displaced Persons: Completed obtained December 2023
  • CHW- Community Health Worker- LaGuardia :Completed obtained June 2023
  • Mental Health Aid Workshop: Completed obtained March 2023
  • CPR Course: Completed obtained January 2023

Timeline

Enroll Community Outrech Coordinator Benefits Dep

CommonPoint Queens
04.2023 - 05.2025

Community Ambassador

CommonPoint Queens
04.2022 - 01.2023

Administrative Assistant

CREM
12.2016 - 10.2019

Bachelor - Human Resources Administration

SENA Institute

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