Summary
Overview
Work History
Education
Skills
Timeline
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JOSE RODRIGUEZ

Miami,FL

Summary

Responsible professional with several years of experience in fine dining and fast-paced service settings, seeking a position as a server where I can employ customer service expertise as well as extensive experience in the hospitality industry to ensure the restaurant's success.

Overview

8
8
years of professional experience

Work History

Waiter

Macchialina
Miami Beach, Florida
10.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Thorough knowledge of food menu, cocktails and wine list to ensure guest’s satisfaction.
  • Processed payments accurately using point-of-sale systems.
  • Trained new servers on restaurant policies and procedures.
  • Maintained cleanliness and organization of dining areas and server stations.

Lead Waiter

Novikov Miami
Miami, FL
01.2021 - 10.2024
  • Lead server in charge of setting up the restaurant and service stations appropriately for service.
  • Manage a section of the restaurant with prompt and attentive service to ensure guest satisfaction.

Waiter

L'ATELIER DE JOEL ROBUCHON
01.2019 - 01.2021
  • Thorough food menu and wine pairing for specific items required for daily presentation to restaurant's guest.
  • Guiding guests through dinner while directing the support staff and helping the neighboring sections.

Waiter

LA PETITE MAISON
01.2018 - 01.2019
  • Guide guests through menu and dinner in an effective way for promptly turn of tables and restaurant's benefit.
  • Execute daily menu presentation and share distinguished knowledge of menu.

Education

BACHELOR - PSYCHOLOGY

University of Puerto Rico

Skills

  • Team Leadership
  • Extensive Fine Dining Experience
  • Wine knowledge
  • Excellent Communication Skills
  • Problem-Solving
  • Strong Oral and Written Communication Skills
  • Customer Service Expertise
  • Menu knowledge and Upselling

Timeline

Waiter

Macchialina
10.2024 - Current

Lead Waiter

Novikov Miami
01.2021 - 10.2024

Waiter

L'ATELIER DE JOEL ROBUCHON
01.2019 - 01.2021

Waiter

LA PETITE MAISON
01.2018 - 01.2019

BACHELOR - PSYCHOLOGY

University of Puerto Rico
JOSE RODRIGUEZ