Jose Ruiz
Willis,TX
Summary
Wide range of knowlege on Airline Operations from passenger service, aircraft dispatching, aircraft weight and balance, and aircraft maintianace, overhaul, and repair.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Passenger Service Agent
United Airlines
Intercontinental Airport Houston, Texas (IAH)
07.1984 - 11.2018
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Tagged baggage and routed to appropriate location for loading and screening.
- Oversaw ticketing, gate and ramp services.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Escorted handicapped passengers from terminal to aircraft.
- Educated passengers on safety procedures and provided assistance to disabled passengers
Aircraft Maintenance Technician
United Airlines
IAH HEAVY CHECK
07.1984 - 11.2018
- Performed scheduled and unscheduled maintenance on diverse aircraft engines, avionics and hydraulics.
- Inspected airframes to detect wear and other defects.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Analyzed engineering drawings and schematics to troubleshoot systems and diagnose solutions.
- Evaluated individual aircraft components to identify and troubleshoot issues.
- Removed components such as landing gear, engines, and flight control.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
- Obtained fuel and oil samples to check for contamination.
- Diagnosed faults and developed resolution plans.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical, and oxygen systems.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Recorded maintenance actions in aircraft logbooks.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
Education
No Degree - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Texas State Technical College - Harlingen
Harlingen, TXNo Degree - Aircraft Dispatcher
San Jacinto College District
Pasadena, TXHigh School Diploma -
Harlandale High School
San Antonio, TX05.1973
Skills
Good knowlage of FAA regulations
Good knowlage of Sheetmetal Repair
Good knowlage of Composite Repair
Certification
Aircraft Dispatcher.
Airframe and Power Plant.
Advanced Ground Instructor.
Instrument Ground Instructor.
Languages
Spanish
Native or Bilingual
Timeline
Passenger Service Agent
United Airlines
07.1984 - 11.2018
Aircraft Maintenance Technician
United Airlines
07.1984 - 11.2018
No Degree - Heating, Ventilation, Air-Conditioning, And Refrigeration Technology
Texas State Technical College - Harlingen
No Degree - Aircraft Dispatcher
San Jacinto College District
High School Diploma -
Harlandale High School