Jose Salinas-Ramos
Sacramento,CA
Summary
Enthusiastic professional experienced in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style. I’m really easy to get along with and is ready to get stuff done.
Overview
3
3
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Stockton, CA
08.2023 - Current
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked effectively in team environments to make the workplace more productive.
- Achieved cost-savings by developing functional solutions to problems.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Team Member
Alpine blue Farms
Stockton, CA
03.2023 - 05.2023
- Upheld high standards of productivity and quality in operations.
- Identified needs of customers promptly and efficiently.
- Facilitated training sessions for new employees on company policies and procedures.
- Monitored operations and reviewed records and metrics to understand company performance.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained a clean and organized work area throughout shift.
- Maintained positive working relationship with fellow staff and management.
- Trained new employees on basic operation of placer machines.
Pallet Stacker
Morada Produce
Stockton, CA
06.2021 - 07.2022
- Organized warehouse shelves, racks, and bins to ensure efficient storage of goods.
- Loaded and unloaded pallets from trucks and trailers with a forklift.
- Communicated with team members to coordinate efficient and accurate movements.
- Inspected shipment documents to verify order details prior to loading and unloading shipments.
- Labeled each stack with the correct shipping information including weight, destination, contents.
- Checked stock levels regularly and reported any discrepancies immediately.
- Stacked finished products onto pallets according to customer specifications.
- Estimated weights, heights, and centers of balance to make precise placements.
- Ensured safety protocols were followed when operating machinery.
Education
High School Diploma -
Franklin High
Stockton, CA05-2023
Skills
- Menu design
- Phone etiquette
- Order taking
- Cleanliness
- Payment processing
- Professional appearance
- Staff coordination
- Money handling
- Greeting guests
- Guest relations
- Personal hygiene
- Training and mentoring
- Team collaboration
- Multitasking
- Customer service
- Fluent spanish
Timeline
FOH Team Member
Chick-fil-A
08.2023 - Current
Team Member
Alpine blue Farms
03.2023 - 05.2023
Pallet Stacker
Morada Produce
06.2021 - 07.2022
High School Diploma -
Franklin High