JOSE SANTANA
Linden,NJ
Summary
Dynamic administrative professional with a proven track record at Metropolitan Hospital Of Santiago, excelling in appointment scheduling and effective communication. Adept at maintaining meticulous documentation and enhancing clients interactions, I thrive in fast-paced environments, ensuring operational efficiency and superior service delivery. Committed to supporting teams with exceptional organizational skills.
Overview
15
15
years of professional experience
Work History
Assistant
Metropolitan Hospital Of Santiago
Santiago, Dominican Republic
01.2022 - 10.2025
- Managed patient appointments and coordinated schedules for healthcare providers.
- Assisted in maintaining accurate patient records and documentation processes.
- Communicated effectively with patients regarding medical inquiries and appointment details.
- Organized medical supplies and ensured availability for daily operations in departments.
- Entered data into databases accurately and efficiently.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Custumer Service
Children Hospital Arturo Grullon
Santiago, Dominican Republic
06.2010 - 10.2024
- Resolved customer inquiries, complaints, and claims efficiently. Managed order processing from receipt to delivery. Provided technical support and addressed product-related issues.
- Resolved customer complaints with effective problem-solving techniques.
- Collaborated with team members to enhance service delivery processes.
- Completed day-to-day duties accurately and efficiently.
Education
GED -
Technological University of Santiago
Dominican Republic07-2016
Skills
- Appointment scheduling
- Effective communication
- Attention to detail
- Documentation and filing
- Administrative support
- Multitasking and organization
- Document preparation
- Client interaction
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant
Metropolitan Hospital Of Santiago
01.2022 - 10.2025
Custumer Service
Children Hospital Arturo Grullon
06.2010 - 10.2024
GED -
Technological University of Santiago
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