Leah Singleton
Saint Petersburg
Summary
Dynamic professional with extensive experience in customer service and front desk operations. Proven ability to manage scheduling and maintain office equipment, ensuring seamless operations. Recognized for effective communication and a calm demeanor, fostering positive relationships with clients and colleagues alike. Fast learner committed to excellence in every task.
Overview
8
8
years of professional experience
Work History
Assistant
Somebody Cares Tampa Bay
Clearwater
03.2020 - 02.2022
- Managed scheduling for meetings, ensuring efficient use of staff time and resources.
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Developed positive relationships with internal customers through effective communication techniques.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
Front Desk Receptionist
Bond Auto Sales
Saint Petersburg
01.2014 - 02.2019
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Assisted with scheduling appointments for clients and visitors.
- Handled customer complaints with professionalism and empathy.
Education
High School Diploma -
Clearwater High School
Clearwater, FL05-2004
Skills
- Customer service
- Office equipment maintenance
- Time management
- Effective communication
- Front desk operations
- Cash handling
- Appointment scheduling
- Professional demeanor
- Attention to detail
- Multitasking and organization
- Mail sorting and distribution
- Meeting scheduling
- Multi-line phone systems
- Calm demeanor
- Fast learner
Other work
Last couple years I been a professional caregiver and also cleaning homes. I am a mother of a nine year old daughter and now that she is older I am ready to get back into the work force.
Timeline
Assistant
Somebody Cares Tampa Bay
03.2020 - 02.2022
Front Desk Receptionist
Bond Auto Sales
01.2014 - 02.2019
High School Diploma -
Clearwater High School