Jose Santana
1505 S 59th Ave, Cicero,IL
Summary
Dynamic professional with a strong background in hospitality and security, honed at Embassy Suites and Allied Universal Security Services. Proven ability to enhance team collaboration and improve operational efficiency. Skilled in kitchen equipment maintenance and delivering exceptional customer service, while maintaining a calm demeanor under pressure. Committed to safety and quality in all endeavors.
Overview
12
12
years of professional experience
Work History
Cook
Embassy Suites
Chicago, IL
10.2014 - Current
- Prepared and presented diverse menu items in accordance with established recipes and standards.
- Oversaw cleanliness and organization of kitchen areas to uphold food safety standards.
- Collaborated with team members to efficiently manage inventory and reduce waste.
- Assisted in training new staff on cooking techniques and kitchen protocols.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted service.
- Trained new staff on food preparation techniques, safety protocols, and equipment usage.
- Led kitchen team during peak service hours, delegating tasks to ensure timely meal delivery and high customer satisfaction.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Security Officer
Allied Universal Security Services
Chicago, IL
07.2022 - 08.2024
- Prepared and presented diverse menu items in accordance with established recipes and standards.
- Oversaw cleanliness and organization of kitchen areas to uphold food safety standards.
- Collaborated with team members to efficiently manage inventory and reduce waste.
- Assisted in training new staff on cooking techniques and kitchen protocols.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted service.
- Trained new staff on food preparation techniques, safety protocols, and equipment usage.
- Led kitchen team during peak service hours, delegating tasks to ensure timely meal delivery and high customer satisfaction.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Morton East Highschool
Cicero, ILSkills
- Hospitality and service industry background
- Kitchen equipment operation and maintenance
- Customer service
- Cleaning and organization
- Multitasking and organization
- Detail-oriented
- Surveillance
- Work ethic
- Punctuality
- Dependable and responsible
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Calm under pressure
- Decision-making
- Organization and time management
- Energetic and positive
Timeline
Security Officer
Allied Universal Security Services
07.2022 - 08.2024
Cook
Embassy Suites
10.2014 - Current
High School Diploma -
Morton East Highschool