Jose Santiago

I worked selling hand held devices and home internet. Handled Money And Inventory From Open To Close

• Computed purchases and received and processed cash or credit payment.
• Placed special orders or called other stores to find desired items.
• Greeted customers and provided exceptional customer service.
• Adapted sales strategies based on customer interactions and feedback to improve results.
• Developed trusting relationships with customers by making personal connections.
• Maintained cleanliness of store environment including floors, windows, displays.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended, selected and located merchandise based on customer desires.
• Organized store by returning merchandise to proper areas and restocked displays.
• Maintained up-to-date knowledge of store merchandise and policies.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Answered customer inquiries regarding product features, pricing, and availability.
• Processed credit card transactions quickly and securely.
• Answered store and merchandise questions and led customers to wanted items.
• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Processed returns, exchanges, and refunds in accordance with company policies.
• Assessed customer needs to provide assistance and information on product features.