Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
5
5
years of professional experience
Work History
Fiber Optic Technician, technician
E2 Optics
Dallas
06.2025 - Current
Low Voltage Cable TechnicianInstalling, terminating, and maintaining structured cabling systems. Seeking to contribute strongtechnical skills and a commitment to quality workmanship in a fast-paced field environment.• Low Voltage Cable Installation (Cat5e, Cat6, Fiber Optic, Coax)• Cable Termination & Testing• Structured Cabling Systems• Network & Data Cabling• CCTV & Security System Installation• Access Control Systems• Cable Routing & Management• Blueprint & Schematic Reading• Troubleshooting & Repair• Hand & Power Tool Operation• Safety Compliance (OSHA standards)Detail-oriented and safety-focused OSP (Outside Plant) Field Technician with hands-on experience in fiberoptic installation, maintenance, and troubleshooting. Seeking to contribute technical expertise and fieldefficiency to support network infrastructure and service reliability.• Fiber Optic Installation• Cable Placement (Underground, Buried)• OTDR & Power Meter Testing• Network Troubleshooting & Repair• Reading Blueprints & Network Maps• Safety Compliance (OSHA standards)• Confined Space Trained/ competent person.
Cable Technician
NCS Cabling services
Dallas
06.2024 - Current
Pulling cable and route them efficiently following the industry and company’s standards.
Use different equipment such as termination tools and hand tools to complete task during installations.
Use different aerial equipment such as boom and scissor lifts to reach installations in different areas of the job site.
Test installations assuring correct installation.
Cable Technician
Soft boost
Plano
02.2024 - 06.2024
Install, troubleshoot, and repair cable systems in residential and commercial settings
Perform network installations, including running cables, terminating connections, and testing connectivity
Splice fiber optic cables and perform necessary fusion splicing
Configure and troubleshoot routers and other networking equipment
Work with coaxial cables to ensure optimal signal strength and transmission quality
Use hand tools and specialized equipment to complete installations and repairs
Provide excellent customer service by addressing customer inquiries and concerns
Cable Technician
Cable tech.
Allen
03.2024 - 05.2024
-Relocating network equipment.-Moving of racks, switches, and servers.-Installing Nics, GPU, CPUs and other network equipment.- Install, maintain, and repair cable systems.
- Install low voltage wiring for telecommunication systems
- Use hand tools and equipment to complete cable installations
Customer Service Representative
Sitel Group
Bogota
02.2021 - 11.2021
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Used proven techniques to de-escalate angry customers during telephone interactions.
Answered customer inquiries and provided accurate information regarding products and services.