Isaiah solano
Kansas City,KS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Being able to take on new challenges. Devoted to giving every customer a positive, professional experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Cashier Supervisor
Lowes Home Improvment
Shawnee, KS
04.2022 - Current
- Provided guidance on best practices for handling difficult customers or situations.
- Initiated and managed daily cashier operations, including opening and closing procedures.
- Conducted employee evaluations and disciplinary actions as needed according to company policies.
- Monitored cashiers to ensure accuracy of transactions, compliance with procedures, and customer service standards.
- Resolved customer complaints promptly and professionally.
- Developed training plans for new cashiers; provided on-the-job training and coaching to improve performance.
- Performed regular audits of cash drawer balances to ensure accuracy of funds.
Truck Unloader
Lmctruck
Lenexa, KS
11.2021 - 03.2022
- Inspected all incoming loads for accuracy against shipping documents.
- Unloaded freight from trucks, containers, and railcars with the use of a forklift or pallet jack.
- Organized stock in warehouse shelves to ensure efficient product location.
Education
High School Diploma -
Wyandotte High School
Kansas City, KS05-2021
Skills
- Cash handling
- Customer service
- Employee training
- Transaction accuracy
- Daily operations
- Team leadership
- Conflict resolution
- Performance evaluation
- Report generation
- Cash register operation
Affiliations
- Active person, always trying to find something to do.
- Love working on computers.
- Musician with good memory.
Languages
Spanish
Native/ Bilingual
Japanese
Elementary
ESL
Elementary
Certification
- Forklift, Cherry Picker Lowe's certified.
Timeline
Head Cashier Supervisor
Lowes Home Improvment
04.2022 - Current
Truck Unloader
Lmctruck
11.2021 - 03.2022
High School Diploma -
Wyandotte High School
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