JOSE SOTO
Buda
Summary
Results-driven Operations Manager with a proven track record in enhancing efficiency and optimizing workflows. Expertise in employee relations and team leadership supports high productivity and operational success.
Overview
11
11
years of professional experience
Work History
Operations Manager
US Navy
Austin, TX
03.2018 - Current
- Streamlined daily operations to enhance efficiency in logistics and supply chain management.
- Coordinated training programs for personnel on safety protocols and operational procedures.
- Implemented inventory control measures to ensure accurate stock levels and reduce waste.
- Collaborated with cross-functional teams to optimize resource allocation and task prioritization.
- Developed standard operating procedures to improve compliance and operational consistency.
- Monitored performance metrics, identifying areas for process improvement and increased productivity.
- Assisted in budget management, analyzing costs to support financial planning initiatives.
- Engaged in conflict resolution among team members, fostering a collaborative work environment.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Instructor
US Navy
Virginia Beach, VA
01.2015 - 03.2018
- Developed and delivered instructional materials for diverse military training programs.
- Facilitated hands-on training sessions, enhancing operational readiness among personnel.
- Evaluated student performance and provided constructive feedback to improve learning outcomes.
- Collaborated with cross-functional teams to design curriculum aligned with mission objectives.
- Mentored junior instructors, fostering professional growth and knowledge sharing within the team.
- Led workshops on advanced technical subjects, promoting continuous learning in evolving military contexts.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
Education
No Degree - Chemistry
UNIVERSITY OF PUERTO RICO
High School Diploma -
ARROYO HIGH SCHOOL
PUERTO RICO06-1998
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Inventory management
- Staff management
- Operations oversight
- Employee motivation
- Goal setting
- Client relationships
- Interpersonal communication
- Workflow optimization
- Regulatory compliance
Accomplishments
Opetations Mananger of the Year 2023 and Division of the Year 2023 for Navy Recruiting District Miami
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Manager
US Navy
03.2018 - Current
Instructor
US Navy
01.2015 - 03.2018
No Degree - Chemistry
UNIVERSITY OF PUERTO RICO
High School Diploma -
ARROYO HIGH SCHOOL