Jose Tafolla
Salt Lake City,UT
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Taco Bell
Kearns, Utah
06.2024 - Current
- Operated cash registers to process payments for goods and services.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Greeted customers and responded to informational requests.
- Greeted customers promptly and responded to questions.
- Addressed customer questions and concerns regarding products and services.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness and presentation of stock room and production floor.
CNC Machine Operator
Silencerco
West Valley City, UT
07.2022 - 05.2024
- Maintained accurate records of production data including scrap rates and downtime.
- Read and interpreted blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.
- Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
- Identified opportunities for process improvement and increased efficiency.
- Monitored machine operation to detect malfunctions or out-of-tolerance machining.
- Performed minor maintenance such as cleaning and lubricating machines.
- Operated multiple CNC machines simultaneously while adhering to safety protocols at all times.
- Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
- Maintained production tooling by replacing and grinding worn tools.
- Troubleshot issues related to tooling or programming errors using problem solving techniques.
- Observed company's strict safety rules during each shift to avoid job-related injuries.
- Changed out aging tools, fixtures and offsets.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Leveraged micrometers, verniers and gages to accurately inspect parts.
- Achieved safety, quality, and performance standards to meet production schedules.
- Fabricated various parts using multiple machines at once.
- Implemented minor machine maintenance such as cleaning and repairing.
Framer
A&M Drywall
Salt Lake City, UT
10.2021 - 02.2022
- Assembled and nailed together the framework of studs, headers and sills.
- Removed old framing components from buildings undergoing renovation work.
- Stacked materials neatly at job sites in order to maintain a safe environment free from clutter.
- Repaired damaged sections of framing using appropriate materials such as treated lumber or galvanized nails.
- Cut metal lath to size for reinforcing stucco finishes on walls and ceilings.
- Cleaned up job sites upon completion of work by disposing of any unused materials according to municipal regulations.
- Measured and marked cutting lines on wood and raw materials.
- Cleaned job sites by clearing away carpentry debris and waste.
- Selected tools, equipment and materials from storage to transport to work site.
- Measured and marked cut lines on materials using ruler or marking gauge.
Education
GED -
Kearns High School
Kearns, UT07-2020
Skills
- Payment Collection
- Guest Services
- Cash Handling
- Customer Service
- Customer Satisfaction
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
fishing,soccer, and having family nights
Timeline
Customer Service Cashier
Taco Bell
06.2024 - Current
CNC Machine Operator
Silencerco
07.2022 - 05.2024
Framer
A&M Drywall
10.2021 - 02.2022
GED -
Kearns High School