Jose Tellado
Philadelphia,PA
Summary
Proven sales leader with a track record of enhancing client satisfaction and increasing repeat business at Spikes Trophies. Skilled in customer service and problem-solving, adept at fostering trust-based relationships and leveraging interpersonal communication to exceed sales targets. Demonstrates exceptional teamwork and leadership qualities, driving sales through effective collaboration and customer engagement.
Overview
4
4
years of professional experience
Work History
Sales Representative
Spikes Trophies
03.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Associate
Foot Locker
07.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
Taco Bell
06.2020 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2023
Skills
- Customer Service
- Problem-Solving
- Leadership Qualities
- Teamwork and Collaboration
- Customer Relations
- Interpersonal communication skills
Timeline
Sales Representative
Spikes Trophies
03.2023 - Current
Sales Associate
Foot Locker
07.2022 - 03.2023
Crew Member
Taco Bell
06.2020 - 07.2022
High School Diploma -
Northeast High School
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