Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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JOSE TKACH

Philadelphia,PA

Summary

Passionate and results-driven IT professional with a proven track record of developing excellent technical skills. Dedicated to delivering innovative solutions and staying abreast of emerging technologies to optimize system performance and enhance overall IT efficiency. Demonstrated commitment to continuous learning and a proactive approach to solving complex IT challenges.

Overview

14
14
years of professional experience
1
1
Certification

Work History

IT Systems Administrator

Margolis Edelstein
07.2022 - Current

Philadelphia PA

  • Active Directory Administration, Microsoft 365, Hyper-V, VMs, Azure, and Endpoint Manager.
  • OKTA MFA and SSO Management,
  • Billing System Administration: Surepoint, LMSV, iTimekeep, Aderant, Chrome River.
  • VOIP RingCentral Administration
  • Network Management: Cylance anti-virus, VPN, access points, printers, switches, and firewalls.
  • BOX, OneDrive, Filevine.
  • NinjaRMM automation tool management.
  • Hardware Inventory Management.
  • Software Inventory, Optimization, and Cost Reduction.
  • Training and Onboarding.

Information Technology Tier III

Hackensack Meridian Health
05.2021 - 06.2022

Neptune New Jersey

  • Effectively led a 13-member technical team, ensuring seamless deployment and optimal functionality of hardware and software for new ambulatory sites
  • Deployment of a large-scale Google system
  • Google Active Directory Management Microsoft Active Directory
  • Google Workspace, DUO, Citrix
  • Hardware Repair and Inventory
  • Image and set up new computers
  • Help Desk Management
  • Network Printers Installation Complete Project
  • Document all daily data communication transactions, issues and solutions or installations
  • Communicate with suitable vendors to coordinate needed repairs
  • Own and complete technology implementation projects
  • Neptune New Jersey

IT Analyst - Contract

Dell Technologies
02.2021 - 05.2021

New York

  • Site Planning and Workstation Setup
  • Inventory Management and Hardware Procurement
  • Hardware Upgrade: Laptops, Desktops, Phones
  • Testing and Quality Assurance
  • New York

Manager of Operations

Innovative Tile Flooring LLC
02.2015 - 11.2020

Neptune New Jersey

  • Project Manager
  • Evaluated bid documents, Contracts, material quantities, and generated multiple estimates
  • Project meetings Inspections Estimates and Costumer Service
  • Flooring inspection
  • IT support
  • Neptune New Jersey

IT Support I and II

LATAM Airlines
02.2011 - 01.2014

São Paulo Brazil

  • User Training and Guidance
  • Active Directory
  • São Paulo Brazil

Education

Computer Studies -

Brookdale Community College

Internetwork Engineering -

PC AGE Career Institute

Associate of Applied Science - Information Technology

Thomas Edison State University

Skills

  • Storage management
  • Patch management
  • Security protocols
  • Automation tools
  • Server management
  • Software deployment
  • Active directory
  • User training
  • VoIP systems
  • Access control
  • Hardware installation
  • Operating systems
  • Scripting languages
  • Application support

Languages

  • Portuguese
  • Spanish
  • English

Certification

  • CS50 Cyber Security

Timeline

IT Systems Administrator

Margolis Edelstein
07.2022 - Current

Information Technology Tier III

Hackensack Meridian Health
05.2021 - 06.2022

IT Analyst - Contract

Dell Technologies
02.2021 - 05.2021

Manager of Operations

Innovative Tile Flooring LLC
02.2015 - 11.2020

IT Support I and II

LATAM Airlines
02.2011 - 01.2014

Computer Studies -

Brookdale Community College

Internetwork Engineering -

PC AGE Career Institute

Associate of Applied Science - Information Technology

Thomas Edison State University
  • CS50 Cyber Security
JOSE TKACH