Abigail Lizardi
Philadelphia,PA
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Jefferson Health
08.2024 - Current
- Managed patient intake processes, accurately documenting medical histories and vital signs.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
- Coordinated appointments and follow-up visits, optimizing patient flow within the clinic.
- Streamlined administrative processes, reducing wait times and improving overall patient satisfaction.
- Sanitized, restocked, and organized exam rooms.
- Enhanced patient care by accurately performing EKG testing.
- Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
- Performed spirometry
- Calibrated and maintain spirometry equipment.
Surgical Reproductive Health Center Assistant
Planned Parenthood Southeastern Pennsylvania
01.2014 - 05.2025
- Assist the physician in the procedure room.
- Perform macroscopic examination of tissue post-surgery.
- Prepare specimens for storage or transport.
- Prepare and clean all equipment used in surgical procedure and maintain appropriate documentation.
- Perform lab work, including (but not limited to) venipuncture, pregnancy, blood pressure, hemoglobin, weight and height; clearly communicate to patients about which test are being performed and why.
- Maintain accurate records of all lab results.
- Prepare and assemble patients charts and maintain chart
- Enter patient data into electronic patient management system.
- Comply with all state law regarding mandatory reporting
- Assist in training of new employees.
- Maintain adequate and organized stock of supplies.
- Perform basic center operation.
Call Center Representative
Planned Parenthood Southeastern Pennsylvania
07.2014 - 09.2023
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded proactively and positively to rapid change.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Medical Assistant/Surgical Assistant
Berger & Benjamin
09.2014 - 04.2018
- Assist the physician in the procedure room.
- Perform macroscopic examination of tissue post-surgery.
- Prepare specimens for storage or transport.
- Prepare and clean all equipment used in surgical procedure and maintain appropriate documentation.
- Perform lab work, including (but not limited to) venipuncture, pregnancy, blood pressure, hemoglobin, weight and height; clearly communicate to patients about which test are being performed and why.
- Maintain accurate records of all lab results.
- Prepare and assemble patients charts and maintain chart filing system.
Education
Medical Assistant - Medical Assisting
Kaplan Career Institute
Philadelphia, PA09.2014
Skills
- Medical Procedures Understanding
- Patient Relationship-Building
- EMR Systems
- Efficient and Reliable Team Player
- Medical Office Administration
- Recording Vital Signs
- Quick Problem Solver
- Professionalism and ethics
- Active listening
- Time management
Languages
Spanish
Native or Bilingual
American Registry of Medical Assistants
Registration Number
157024
Timeline
Medical Assistant
Jefferson Health
08.2024 - Current
Medical Assistant/Surgical Assistant
Berger & Benjamin
09.2014 - 04.2018
Call Center Representative
Planned Parenthood Southeastern Pennsylvania
07.2014 - 09.2023
Surgical Reproductive Health Center Assistant
Planned Parenthood Southeastern Pennsylvania
01.2014 - 05.2025
Medical Assistant - Medical Assisting
Kaplan Career Institute
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