Jose Torres
Tampa,FL
Summary
Professional Medical Assistant, competent and dedicated in the area of customer service and sales via telephone and face to face.
Ability to facilitate experiences through high quality customer service as well as effective resolution of problems and complaints.
excellent ability to navigate and learn new complex applications and apps.
Overview
2
2
years of professional experience
Work History
Technician
Davis Industrial
12.2021 - 08.2023
- Responsibility of Service Technician Belt Splicer is installing and repairing all type of conveyor belts and conveyor systems at mine and job sites. Ability to perform physical manual labor, on outdoors, heavy industry, construction or mining environment.
- Inspected equipment to identify areas of wear or causes of malfunctions
- Demonstrated to customers proper methods for operating equipment after it had been installed
Medical Assistant & Front Desk
Dr Robert A Norman Dermatology
12.2021 - 08.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Supported office staff and operational requirements with administrative tasks.
- Answering 90% phone calls and messages for physician Doctors medical facility, scheduling appointments, and handling patient inquiries
- Utilized product knowledge to educate customers on features and benefits
Education
Associate of Arts - Medical Assisting
American Institute
Largo, FL08.2015
GED -
Mc Hill High School
Clifton, NJ06.2013
Skills
- Customer Satisfaction
- Customer Service
- Critical Thinking
- Maintenance and Repair
- Front Desk Operations
- Call Center Operations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Technician
Davis Industrial
12.2021 - 08.2023
Medical Assistant & Front Desk
Dr Robert A Norman Dermatology
12.2021 - 08.2023
Associate of Arts - Medical Assisting
American Institute
GED -
Mc Hill High School
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