JOSE UMANA
Downey,CA
Summary
Dynamic and adaptable professional with experience at Cabrillo High School, supporting multilingual students. Proven ability to enhance student confidence through assistance. Bilingual in English and Spanish, skilled in technology and communication, with a strong focus on achieving performance in fast-paced environments. Committed to fostering positive learning experiences.
Overview
9
9
years of professional experience
Work History
Multilingual School Aide
Cabrillo High School (LBUSD)
Long Beach, CA
10.2024 - 03.2025
- Supported Spanish-speaking English learner students with academic tasks across multiple subjects
- Helped students build confidence and understanding through individualized assistance
- Managed paperwork, organized materials, and operated copy machines
- Thrived in fast-paced, adaptable, and team-oriented educational settings
Associate
Amazon
Buena Park, CA
01.2017 - 09.2024
- Efficiently pick, pack, and ship customer orders in a high-volume, fast-paced environment
- Collaborate with team members to meet and exceed performance targets
- Utilize technology and equipment to ensure accuracy and timely order fulfillment
- Demonstrate adaptability and problem-solving skills to address challenges in real-time
Customer Service Representative
Levi's & McDonald's
, CA
01.2016 - 12.2016
- Delivered excellent customer service in both fast-food and retail environments
- Handled cash transactions and operated point-of-sale systems
- Maintained organized and clean workstations to ensure smooth service
At-Home Tutor
01.2016 - 12.2016
- Provided one-on-one tutoring tailored to individual student needs
- Created personalized lesson plans to help improve academic performance
- Encouraged student engagement through patience and creativity
Education
Bachelor of Arts - Urban Learning
California State University, Los Angeles
12-2025
Associate's Degree - Sociology
Cypress College
Cypress, CA01.2021
Skills
- Bilingual in English and Spanish
- Strong communication and interpersonal skills
- Fast learner in dynamic environments
- Student support & mentoring
- Tech proficient in office tools
- Adaptable with excellent time management
- Music production and composition
- Skilled multi-instrumentalist
Attributes
- Highly adaptable, communicative, and empathetic
- Passionate about helping others and promoting equity in education
- Curious, motivated, and committed to lifelong learning
- Thrives in collaborative and diverse environments
Timeline
Multilingual School Aide
Cabrillo High School (LBUSD)
10.2024 - 03.2025
Associate
Amazon
01.2017 - 09.2024
Customer Service Representative
Levi's & McDonald's
01.2016 - 12.2016
At-Home Tutor
01.2016 - 12.2016
Bachelor of Arts - Urban Learning
California State University, Los Angeles
Associate's Degree - Sociology
Cypress College