Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jose Valentin

Chicago,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, completing the ACE Certification Program first try while working full time as a Gym Operations Manager. Additionally, someone with a strong passion for fitness and the many ways that it can change one's life as its benefits have been experienced personally.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Group Fitness Coach

Anytime Fitness
06.2023 - Current
  • Worked as sole trainer between 2 gym locations, simultaneously scheduling training sessions and consultations between each gym.
  • Collaborated with clients to identify potential barriers to achieving fitness goals.
  • Explained use of exercise equipment to all participants, prioritizing safety at all times.
  • Adapted instruction to accommodate special needs, disabilities and physical limitations, working with ages ranging from early 20's to mid 70's.
  • Conducted One on One Personal Training sessions along with Small Group Training classes.

Operations Manager

Anytime Fitness
06.2022 - Current
  • Developed and implemented strategies to maximize customer satisfaction.
  • Trained new employees on proper protocols and customer service standards.
  • Worked in 2 Anytime Fitness locations simultaneously, traveling between locations as needed.
  • Conducted follow-ups with prospects and members on topics such as trials, tours and billing.
  • Monitored security camera surveillance for members with unauthorized guests and incident reports.

Guest Service Representative

Chicago's First Lady Boat Tours
07.2016 - 08.2017
  • Monitored work environment for suspicious activity and reported to security and upper management.
  • Communicated with large number of guests with any and all questions regarding boat tours.
  • Persuaded potential customers into purchasing tickets from Chicago's First Lady as opposed to similar companies nearby.
  • Aided in supervision of ticket count and money earned through ticket sales.
  • Memorized a vast amount of information to relay to potential customers.
  • Dealt with customer complaints and problem solving in high pressure situations.

Education

ACE Certification - Exercise Science

American Council On Exercise (ACE)
Remote
05.2023

High School Diploma -

Ogden International High School
1250 W Erie St Chicago, IL 60642
06.2017

Skills

  • Group and Individual Instruction
  • Membership Sales
  • Brand Promotion
  • Relationship and Community Building
  • Time Management

Certification

  • ACE Certified Personal Trainer
  • Adult CPR/AED

Timeline

Group Fitness Coach

Anytime Fitness
06.2023 - Current

Operations Manager

Anytime Fitness
06.2022 - Current

Guest Service Representative

Chicago's First Lady Boat Tours
07.2016 - 08.2017

ACE Certification - Exercise Science

American Council On Exercise (ACE)

High School Diploma -

Ogden International High School

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Jose Valentin