Summary
Overview
Work History
Education
Skills
Timeline
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Jose Vallejo

San Diego,United States

Summary

Experienced server with a track record of success in the restaurant industry. Demonstrated leadership skills and the ability to effectively communicate with customers and team members. Strives in high-stress situations. Winner of a contest for most sold drinks, showcasing strong sales and customer service abilities. With over 2 years of experience, have developed a deep understanding of the industry and a passion for delivering exceptional service. Looking for an opportunity to contribute skills and make a positive impact as a server.

Overview

4
4
years of professional experience

Work History

Food Delivery Driver

Uber Eats
12.2021 - Current
  • Delivered food orders promptly, ensuring that food remained in excellent condition to meet customer expectations
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Achieved a 99% satisfaction rating
  • Reduced delivery times by 15% through efficient route planning.

Founder

Lucid Living LLC
08.2019 - Current
  • Established and successfully managed a YouTube channel with over 1,900 subscribers, showcasing my ability to communicate and engage an audience
  • Rapidly grew an Instagram following, amassing over 1,000 followers in just three months, highlighting my social media marketing skills
  • Implemented compassion and patience in dealing with clients one-on-one who suffered from chronic disease.
  • Developed and implemented a comprehensive marketing strategy to increase brand awareness and attract new subscribers and followers.

Server

BJs Restaurant
10.2020 - 12.2021
  • Achieved recognition by winning a holiday contest for most sold drinks, showcasing my sales abilities
  • Handled 100+ customer interactions per day giving detailed, personalized, friendly & polite service to ensure customer retention.
  • Took initiative during peak hours and helped the expo whenever possible.
  • Received multiple outstanding complements from guests on my quality of service.

Food Runner/Expo

BJs Restaurant
10.2019 - 10.2020
  • Demonstrated great teamwork skills through expo management
  • Facilitated communication between servers and cooks
  • Ensure the timely delivery of food orders to customers, maintaining the quality and presentation of the food throughout the process.

Education

Bachelors Degree in Psychology -

Arizona State University
Tempe, AZ
05.2021

Skills

  • Exceptional customer service skills with a focus on service-based sales
  • Strong time management and multitasking abilities, honed in high-stress restaurant environments
  • Compassionate and attentive to customer needs
  • Fluent in Spanish
  • POS system

Timeline

Food Delivery Driver

Uber Eats
12.2021 - Current

Server

BJs Restaurant
10.2020 - 12.2021

Food Runner/Expo

BJs Restaurant
10.2019 - 10.2020

Founder

Lucid Living LLC
08.2019 - Current

Bachelors Degree in Psychology -

Arizona State University
Jose Vallejo