jose vargas
Island Lake,IL
Summary
Dynamic leader with a proven track record at McDonalds, excelling in operations management and team building. Spearheaded strategies boosting sales and profitability, achieving significant growth. Expert in P&L management and customer relations, fostering loyalty and operational excellence. Skilled in mentoring teams towards peak performance, ensuring financial stability and organizational growth.
Overview
30
30
years of professional experience
1
1
Certification
Work History
General Manager
McDonalds
12.1994 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Education
Nicholas Senn High School
5900 N Glenwood Ave. Chicago, Il., 6066005.1995
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Training and Development
- Inventory Control
- Customer Relationship Management
- Staff Supervision
- Employee Scheduling
- Verbal and written communication
- P&L Management
- Motivation
- Client Relations
- Schedule Management
- Labor Cost Controls
- Customer Retention
- Employee Development
- Consistently meet goals
- Staffing
- Purchasing
- Recruitment
- Operations Oversight
- Cost analysis and savings
Certification
ServeSafe Certificate, ServeSafe Allergens Certificate, On-premise BASSET Certificate
Languages
Spanish
Full Professional
English
Full Professional
Timeline
General Manager
McDonalds
12.1994 - 07.2024
Nicholas Senn High School