Dynamic and dedicated professional with extensive experience at Compass Group, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through exceptional service and meticulous food handling. Skilled in multitasking and organization, ensuring efficient operations while maintaining health and safety compliance. Passionate about delivering quality experiences in fast-paced environments.
Work History
Cook
1 Year 7 Months
Compass Group | 03.2025 - Current
Managed food preparation and menu item production by adhering to standardized recipes and portion guidelines to support consistent service operations.
Monitored food quality temperature and presentation to support consistent service delivery and safety standards.
Sustained clean, sanitary workstations, equipment, and storage areas to support safe operations throughout shift.
Supported food preparation by managing stocking and kitchen setup to enable efficient meal service.
Sales Associate
1 Year 3 Months
Columbia Sportswear | 10.2024 - 01.2026
Assisted customers with product selection, answers, and checkout support.
Maintained organized sales floor through stocking, zoning, and merchandise recovery.
Promoted featured merchandise using product knowledge and suggestive selling techniques.
Supported loss prevention by following store policies and monitoring suspicious activity.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
3 Months
Spencer’s | 10.2024 - 01.2025
Assisted customers with product selection and store questions.
Processed sales transactions accurately through point-of-sale system.
Restocked merchandise and kept sales floor displays organized and attractive.
Supported inventory counts and reported stock discrepancies quickly.
Followed loss prevention procedures to protect merchandise and reduce shrink.
Worked with team members to complete opening, closing, and daily store tasks.
Handled cash transactions efficiently while following cash handling policies and maintaining accuracy.
Built customer relationships to encourage repeat business.
Operated point-of-sale system to process purchases, returns, and exchanges accurately.
Tracked inventory levels and replenished displays to support product availability.
Produce Associate
11 Months
Kroger | 10.2023 - 09.2024
Managed fresh produce presentation by rotating inventory and removing damaged items to protect quality standards.
Supported customer service with produce selection, special requests, and product information.
Reviewed incoming shipments for freshness, order accuracy, and proper handling before stocking.
Maintained shelf and bin inventory through efficient replenishment to keep products available throughout shifts.
Adhered to food safety procedures, including sanitation, temperature control, and safe product handling.
Lube Service Technician
6 Months
Valvoline | 03.2023 - 09.2023
Performed oil changes, fluid services, and filter replacements following Valvoline service procedures.
Inspected vehicles for maintenance needs and communicated recommended services to customers.
Rotated tires, checked pressure, and verified tread condition for safe vehicle operation.
Refilled coolant, transmission fluid, brake fluid, and power steering fluid to manufacturer standards.
Assisted teammates with workflow coordination and consistent service delivery during high-volume periods.
Followed safety protocols when using tools, lifts, and shop equipment.
Sales Associate
1 Year 3 Months
Vans | 02.2022 - 05.2023
Resolved customer concerns professionally to maintain positive shopping experiences.
Collaborated with team members to complete opening, closing, and daily store tasks.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Team Leader
1 Year 2 Months
Burger King | 09.2020 - 11.2021
Supervised crew members during peak service, maintaining fast order flow and consistent guest experience.
Trained new team members on food safety, cash handling, and Burger King service standards.
Monitored drive-thru, front counter, and kitchen operations to support accurate, timely order completion.
Resolved customer concerns quickly, reinforcing hospitality and protecting restaurant reputation.
Managed inventory checks and restocking to prevent shortages and maintain operational readiness.
Education
No Degree - IT Network Security
Bluegrass Community And Technical College | Lexington, KY
High School Diploma
Martha Layne Collin’s High School | Shelbyville, KY | 05.2021