Jose Vega
Fresno,,CA
Summary
Communications graduate seeking opportunities in positions where I am able to use my decade of experience in Interpersonal and Public service that’ll allow me to be a student, teach and grow in a career where everyone can succeed together. Openmindness, patience, communication and being a team player have led me to the experiences, skills and knowledge of where I am today.
Overview
6
6
years of professional experience
Work History
Driver Associate
On The Level Logistics
Fresno, CA
10.2023 - 05.2025
- Inspect vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintain professional and friendly demeanor during deliveries to uphold company reputation.
- Deliver goods and products to customers on time and in excellent condition.
- Demonstrate strong knowledge of geography and local roads for optimal route selection.
- Communicate with dispatchers and other personnel to coordinate transportation schedules.
Sales Advisor
H&M
Fresno, CA
03.2019 - 09.2023
- Provided exceptional customer service by understanding needs and offering tailored solutions.
- Practice active listening to customer concerns clarifying questions and showing empathy.
- Crafting clear and concise messaging between customers, managers and coworkers.
- Analyze customer feedback to identify trends and areas for in communication strategies.
- Adapting my communication style to different customer situations and personalities.
- Use skills in establishing trust, and understanding nonverbal cues in customer interactions
- Team up in role-playing scenarios where you practice responding to customer inquiries, complaints, and feedback in a professional manner.
Fresno State Institute for Media and Public Trust
California State University, Fresno
Fresno, CA
08.2019 - 12.2019
- Studied objectives, promotional policies or needs of organizations to develop public relations strategies and influencing public opinion.
- Prepared social media posts and videos with eye for viral content strategies.
- Wrote and distributed press releases for company and clients.
- Proofread and edit materials prepared by all staff to check and correct spelling, grammar and style.
- Create messaging of public relations efforts in conjunction with advertising campaigns by working with marketing peers.
Education
Bachelor of Arts - Communications
California State University, Fresno
Fresno, CA08-2021
References
Leslie E. Catano
Mental Health Specialist II, AMFT #143145
Central Stars Community Services
559-668-2205
Lucia Orozco
H&M, Department Manager
559-579-9356
Monica Carmona
H&M, Department Manager
559-377-9584
Timeline
Driver Associate
On The Level Logistics
10.2023 - 05.2025
Fresno State Institute for Media and Public Trust
California State University, Fresno
08.2019 - 12.2019
Sales Advisor
H&M
03.2019 - 09.2023
Bachelor of Arts - Communications
California State University, Fresno