Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jose Villegas

Commerce City,Colorado

Summary

Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex vehicles and or equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations. Adept in electrical troubleshooting and inventory management, I consistently delivered timely, cost-effective solutions to enhance customer satisfaction. Willing and open to continue learning different tasks and roles outside of my usual knowledge or comfort.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Field Service Technician

Crown Lift Trucks
01.2025 - 08.2025
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Drove company vehicle to and from work to either customers, shop, and or home.
  • Operated hand tools and power equipment according to company safety procedures.
  • Managed and tracked parts inventory on service van to ensure proper allocation and tracking of each individual part is looked after.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
  • Improved team efficiency with introduction of mobile documentation system, allowing for real-time updates on service tasks.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Established positive customer relationships by providing punctual, cost-effective solutions.

Sales Associate

Big 5 Sporting Goods
11.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Package Handler

UPS
01.2021 - 05.2021
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Fresh Sales Associate

Walmart
10.2019 - 07.2020
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared produce for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Assisted with weekly inventory counts.

Education

Associate of Applied Science - Automotive Technology

Lincoln College of Technology
Denver, CO
10-2024

High School Diploma -

Northeast Early College
Denver, CO
05-2021

Skills

  • Valid Driver's License
  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Mechanical aptitude
  • Inventory management
  • Power tools operation
  • Repair and installation
  • Electrical troubleshooting
  • Schematic interpretation

Certification

  • Demonstrative Lift Truck Performance Training - 05/04/2025 - 05/24/2025
  • Certified Lift Truck Operator, Crown Lift Trucks - 1/28/2025
  • ASE Refrigerant Certification (Section 609) - 04/27/2024

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary

Timeline

Field Service Technician

Crown Lift Trucks
01.2025 - 08.2025

Sales Associate

Big 5 Sporting Goods
11.2022 - 05.2024

Package Handler

UPS
01.2021 - 05.2021

Fresh Sales Associate

Walmart
10.2019 - 07.2020

Associate of Applied Science - Automotive Technology

Lincoln College of Technology

High School Diploma -

Northeast Early College

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Jose Villegas