Jose Zavala
Dallas,Texas
Summary
Highly qualified banquet server with experience throughout the entire banquet operation including; event set-up, leading a team, providing excellent customer service and bartending experience.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Full Time Banquet Server/Bartender
JW Marriott Dallas Arts District Hotel
2023.01 - Current
- Leading the bar team including; assigning set-up and tear down tasks, managing the team during functions and training of the bartenders (groups 20 to 450).
- Assisted the establishment of banquet standards for the opening team of event operations.
- Performed the banquet beverage inventory on a monthly basis and assisted in managing liquor cost.
Full Time Banquet Server
Sheraton Dallas Hotel by Marriott
2019.01 - 2023.01
- Provided excellent customer service and managed to service standards for groups 45 to 2,500 people.
- Set up banquet buffets including; linens, service ware, glassware, trays and all specifications to the event order.
- Executed events individually from plated events, buffets and bars; groups from 10 to 45 people.
Event Services Supervisor
Renaissance Dallas at Plano Legacy West Hotel
2018.01 - 2019.01
- Lead a team of 6 employees in event set-up including; table set up, dance floor, stage and all details per the event orders.
- #1 in Event Satisfaction in 2018 in the state of Texas for all Renaissance Branded Hotels.
- Effectively communicated with each department in the hotel including; banquet servers, kitchen, engineering, sales, and front office.
Banquet Captain
Renaissance Richardson Hotel
2017 - 2018
- Directed banquet team of 6 servers and 3 housemen in executing event setups and operations. Oversaw service delivery for groups of 20 to 400 attendees.
- Led pre-event walkthroughs of meeting spaces and managed captain reports and client communications.
- Directed training and development initiatives for new banquet staff to uphold exceptional service standards.
- Facilitated interviewing and hiring processes for new banquet team members, enhancing service team reliability and skill.
Education
COLLEGE PREPATORY COURSES -
Eastfield College
Mesquite, Texas01.2019
Skills
- Fluent in Spanish and English
- Customer Service
- Detailed Oriented
- Hard Work Ethic
- Problem-Solving
- Team Player
- Inventory Management
- Effective Communication
Certification
- Food Handler Certificate
- TABC License
Timeline
Full Time Banquet Server/Bartender
JW Marriott Dallas Arts District Hotel
2023.01 - Current
Full Time Banquet Server
Sheraton Dallas Hotel by Marriott
2019.01 - 2023.01
Event Services Supervisor
Renaissance Dallas at Plano Legacy West Hotel
2018.01 - 2019.01
Banquet Captain
Renaissance Richardson Hotel
2017 - 2018
COLLEGE PREPATORY COURSES -
Eastfield College