Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Gennesy Jimenez

Gennesy Jimenez

Rahway,NJ

Summary

- Friendly, personable, and detail oriented server and bartender with over 5 years of experience in customer service. I bring exceptional mixology knowledge, a passion for guest relations, and a track record of increasing customer satisfaction and sales. With Efficiency in performing quality service in both fine dining and high volume fast-paced atmospheres. I am Highly self- motivated with a solid work ethic and multitasking abilities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

banquet and lounge bartender and server

Lit 21
07.2024 - Current
  • Operated pos terminals to input customer orders and accept payments in a timely and efficient manner
  • Leveraged knowledge of service and cutlery etiquette and skills in human relations and time management to ensure high quality, luxurious dining experience to the patrons
  • Handled difficult and inappropriate customers with grace and professionalism
  • Patient, calm, empathetic leadership

banquet bartender

Lake Chateau
10.2021 - Current
  • Keep detailed inventories of bar supplies and keep work areas stocked and maintained
  • Thoroughly explained the characteristics and descriptions of wine and champagne on the wine list to customers
  • Welcoming and engaging guests with friendly conversation
  • Used thorough knowledge of cocktail recipes
  • Thrived in high-traffic, fine dining environment, improving multitasking skills while maintaining accuracy and cleanliness

host, server, bartender

Central Park Wine Bar
08.2019 - 07.2024
  • Knowledge of principles and processes for providing customers and personal services
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Balance cash receipts
  • Performed opening and closing duties, printing sales report, setting up for incoming shift, preparing cash drawers and taking inventory
  • Maintained a flexible work schedule

venue assistant and bartender

Mister East Lounge
08.2019 - 07.2024
  • Welcoming and engaging guests with friendly conversation
  • Constantly being aware of and assessing customer needs expectations
  • Adhere to banquet event specifications
  • Communicate guests' problems and concerns to the venue manager, earning a 99.8% guest satisfaction rating
  • Cleaned and organized the bar area in keeping with the venues standards of excellence

Education

highschool diploma -

Alexander Hamilton preparatory highschool academy

Media and communications, hospitality

Montclair State University
Little Falls, NJ

Skills

  • Fluent in English and Spanish
  • Bartending
  • Team leadership
  • Customer service
  • Verbal and written communication
  • Training
  • Telephone etiquette
  • Craft cocktail creation
  • Conflict resolution
  • Adaptability
  • Fine dining etiquette

Certification

  • Advanced mixology certification
  • Wine and spirit education trust (wset)
  • First aid certification - American Red Cross
  • CPR certified

References

Nikolas Gomez ( M.E lounge ): 732 407 4885

Makeda Cox ( Central Park): 540 235 4825

Hani Boutros (lit 21) : 732 824 4444

Timeline

banquet and lounge bartender and server

Lit 21
07.2024 - Current

banquet bartender

Lake Chateau
10.2021 - Current

host, server, bartender

Central Park Wine Bar
08.2019 - 07.2024

venue assistant and bartender

Mister East Lounge
08.2019 - 07.2024

highschool diploma -

Alexander Hamilton preparatory highschool academy

Media and communications, hospitality

Montclair State University

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Gennesy Jimenez