Rafael Tirado-Vasquez
Vero Beach,FL
Summary
Results-oriented General Services professional with a strong background in coordinating service operations. Focused on enhancing organizational efficiency and driving customer satisfaction through improved workflows. Proven problem-solving skills and leadership capabilities have led to increased team productivity and client satisfaction.
Overview
22
22
years of professional experience
Work History
Cook
Popeyes
Vero Beach, FL
06.2026 - Current
- Operated fryer and breading stations during high-volume lunch shifts, completing orders for 50-plus customers hourly.
- Restocked chicken tenders and wings from walk-in cooler to cooking stations, ensuring timely service during peak hours.
- Maintained kitchen sanitation protocols that passed health department inspection with no violations or warnings.
- Assisted dishwashers by scraping trays and sorting utensils during dinner rush, maintaining efficient workflow.
- Drained and filtered fryer oil at shift end according to manufacturer schedules, contributing to equipment longevity.
Maintenance Worker
Walmart
Vero Beach, FL
07.2025 - 02.2026
- Ensured cleanliness of facility, including floors, restrooms, and trash removal to create a welcoming environment.
- Maintained cleanliness of the entire facility, including floors, restrooms, and trash removal.
- Utilized heavy-duty floor scrubbers to clean facility floors efficiently.
- Supported inventory management by moving stock, maintaining baler, and keeping parking lot and entrance clean.
Sales Associate
WinnDixie
Vero Beach, FL
10.2024 - 05.2025
- Increased product visibility through promotions.
- Delivered excellent customer service to enhance satisfaction.
- Assisted Customers by Answering customer inquiries regarding products, store policies, and services.
- Restocked and organized merchandise on the sales floor.
- Monitored inventory levels, restocked shelves, and organized product displays.
- Maintained clean and visually appealing sales floor to create a welcoming shopping environment.
Fire Life Safety Director
Metropolitan Security Group (MSG)
New York, N.Y.
11.2023 - 06.2024
- Supervised and Trained Fire Safety Personnel
- Supervised Fire Guards and Security Officers
- Greeted Potential Clients that came in for tours, tracked walk-ins, followed up on all tours and checked in tenant's guest and employees
- Maintained fire safety log books and personnel lists to uphold compliance and readiness for safety inspections.
- Ensured order was maintained on the assigned site post.
- Interacted with tenants to enforce building regulations and Enforced Building Policies.
- Greeted Potential Clients that came in for tours, tracked walk-ins, followed up on all tours and checked in tenants' guests and employees
- Facilitated effective communication between team members and clients to enhance service.
- Delivered excellent interpersonal and communication skills to foster positive relationships with tenants and staff.
Building Evacuation Supervisor
Quality Protection Services
New York, N.Y.
09.2021 - 11.2023
- Responsible for Maintaining Order on Post of Site Assigned.
- Provided Fire Watch to Building Post and Events Assigned to.
- Ensured cleanliness and organization of assigned area to promote safety and compliance.
- Performed I.D. checks to ensure compliance.
- Enforced order on-site at the designated post.
- Recorded daily activities in a thorough log book.
- Facilitated effective communication with tenants and staff to uphold building policies and foster a positive environment.
- Demonstrated strong interpersonal skills by effectively engaging with clients and colleagues.
Building Evacuation Supervisor, Security Guard
Securitas Security
New York, N.Y.
04.2015 - 06.2020
- Maintained accurate daily log book to ensure clear documentation of events and activities.
- Enforced site regulations at assigned post.
- Kept area clean and organized to promote safety and professionalism.
- Conducted identification checks to verify individuals' identities at entry points.
- Managed order at assigned post to ensure operational efficiency and safety.
- Maintained a Clean and Neat Area
- Demonstrated strong interpersonal and communication skills.
Security Guard
Spartan Security
Bronx, N.Y.
12.2014 - 03.2015
- Greeted customers and enforced department policies to ensure compliance and safety.
- Patrolled premises to identify and report suspicious activities, enhancing overall security.
- Conducted thorough bag checks at entrance to ensure safety.
- Maintained order and security at the assigned site post by monitoring activities and addressing disturbances.
- Welcomed customers while actively enforcing department policies to maintain safety and compliance.
- Monitored building safety protocols to ensure compliance.
Security Guard
Honor Guard Security
New York, N.Y.
06.2013 - 10.2014
- Monitored surveillance cameras and patrolled premises to detect and respond to suspicious activities.
- Oversaw overnight security operations in a retail store operating 24 hours.
- Engaged with customers to ensure their needs were addressed promptly., Addressed customer concerns effectively to improve service experience. and Implemented department policies consistently to maintain operational standards..
- Greeted, Solved customers' problems and Enforced Department Policies.
- Demonstrated strong interpersonal skills while engaging with customers and team members.
- Implemented cleaning protocols to maintain a tidy and welcoming environment.
Security Guard
Summit Security
New York, N.Y.
10.2012 - 04.2013
- Monitored building conditions to ensure compliance with safety standards.
- Recorded and managed entries and exits to maintain security protocols.
- Performed routine building checks to maintain operational standards.
- Managed protection for celebrities and ensured guest safety.
Security Guard
Fair Way
New York, N.Y.
01.2012 - 09.2012
- Ensured safety protocols were followed within store environment.
- Managed cash and change transfers between vault and register to maintain accurate financial records.
- Logged in Incoming and Outgoing Invoices.
- Inspected merchandise quality to uphold store standards and customer satisfaction.
Porter
Planned Building Services
New York, N.Y.
01.2010 - 12.2011
- Handled trash collection and disposal.
- Stocked supplies and maintained cleanliness of restrooms to ensure a welcoming environment.
- Mopped, swept Floors and Wiped Down Glass.
- Collected and disposed of trash to maintain cleanliness and hygiene.
Sales Associate
Circuit City
New York, N.Y.
02.2006 - 01.2009
- Operated cash register, handling transactions accurately and efficiently.
- Provided Great customer Service.
- Cultivated strong interpersonal connections to enhance workplace collaboration.
- Facilitated sales of a diverse range of products to customers.
Assistant Manager
Sally Beauty Supply
Bronx, N.Y.
12.2004 - 01.2006
- Conducted inventory checks to ensure accurate stock levels.
- Managed cash register operations to facilitate efficient transactions.
- Counted, Sorted and Balanced Cash.
- Delivered exceptional customer service to enhance overall shopping experience.
- Organized and Maintained a Neat and Clean Work Area.
- Created time schedules to organize employee shifts effectively.
Skills
- Food preparation
- Kitchen Equipment Operation
- Bilingual (English & Spanish)
- Interpersonal communication
- Reliable
- Dependable
- Rapid learner
- Attention to detail
- Problem solving
- Effective communication
- Team collaboration
- Safety protocols enforcement
- Multitasking capabilities
- Health code adherence
- High volume production capability
Certificates And Licensing
- 8 Hour Security Guard Certificate
- 16 Hour Security Guard Certificate
- Security Guard License
- 20 Hours Fire Emergency Certificate
- 11 Hours Non-Fire and EAP Emergency Certificate
- FDNY N85 Certificate of Fitness
- FDNY Z89 Certificate of Fitness Completion
Timeline
Cook
Popeyes
06.2026 - Current
Maintenance Worker
Walmart
07.2025 - 02.2026
Sales Associate
WinnDixie
10.2024 - 05.2025
Fire Life Safety Director
Metropolitan Security Group (MSG)
11.2023 - 06.2024
Building Evacuation Supervisor
Quality Protection Services
09.2021 - 11.2023
Building Evacuation Supervisor, Security Guard
Securitas Security
04.2015 - 06.2020
Security Guard
Spartan Security
12.2014 - 03.2015
Security Guard
Honor Guard Security
06.2013 - 10.2014
Security Guard
Summit Security
10.2012 - 04.2013
Security Guard
Fair Way
01.2012 - 09.2012
Porter
Planned Building Services
01.2010 - 12.2011
Sales Associate
Circuit City
02.2006 - 01.2009
Assistant Manager
Sally Beauty Supply
12.2004 - 01.2006